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Customer Testimonials
friendly, professional service!
Fixed my flat while I waited. Made a recommendation on type of tire I needed.
Fast, friendly, good product knowledge, low-key sales approach. In and out in under 10 minutes with exactly what we needed.
Ben was great. Andrew was even greater. The Electra is awesome.
The service is great!
Very nice and informative.
Great location and great service.
Even in the pandemic, everyone is very friendly and helpful.
Great experience, chatted online to figure out what I wanted. Ordered online and pick up was easy. Would buy again.
It was quick and did a great job fixing my tire.
You experts are helpful, kind, and very informative. The shopping experience is a breeze and so much less overwhelming than going to your typical bike shop or fitness retail store. Thank you!
Staff was very helpful, courteous and mindful of the vivid rules. Appreciated it very much.
Quick, fast and efficient
I loved how helpful the staff was to me, as I’m someone who doesn’t know anything about bikes.
Very helpful and polite when dropping off the bike and answering my questions!
Always a pleasure to work with Ben. I had a bad hub that I was certain would be a two week wait. I showed up unannounced and Ben got my hub replaced on the spot. You have a faithful customer in me. Top notch quality. Top notch service. Affordability. I literally can't ask for more.
Freewheel does a great job even during these tough times, My go to bike shop!!
Great, helpful staff and quick turn around time.
Everyone there is professional and pretty cool as well
Very personal service and helpful!
Approachable, attentive and friendly staff
I'm happy I can get the neon green helmet. High visibility is important for safety. Thanks for stocking something I couldn't find anywhere else. My bike I bought from you is still doing great.
Local and helpful
Very nice to their customer 👍
Very helpful and polite staff even though they were very busy.
Ordered a bike pump. Delivered to store and curbside pickup was available and efficient.
Helpful, knowledgeable staff.
Andrew was great!
fantastic service
Easy and clarity of online shopping
Ease of contactless curbside pick up!
Staff are knowledgeable, helpful, friendly, patient and courteous .