- Phone: 6128667540
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Customer Testimonials
Great service
Knowledgable staff and personalized service.
Great service and knowledgeable staff.
Bike was fixed up perfectly.
Great selection!
Very friendly and helpful staff. Really nice dudes. Thanks!
Speedy and high quality service!
Friendly staff - and very knowledgable service folks. I do a lot of work at home myself, but when I get stuck I come in. You've solved an odd hub adjustment, faced a fork crown race bed, and fixed a shifting issue at different times.
Very friendly service and conscientious work. Very good experience.
Marty and the team at Freewheel / Penn cycle are fantastic. They offer helpful advice and thoughtful answers to our many questions. They have helped us on many issues of the last several months including bike repair, new bike testing, children’s bikes, electric bikes, bike accessories and much more. I highly recommend this store and team.
Helpful staff
Friendly knowledgeable staff
Everything, Great Service!
Great salesperson... i had a small request but he took the time to help me!
People at your store are great
Service, intelligent bike mechanics.
Ppl who work there
Honestly, I go here for the customer service. The employees are always extremely helpful without being arrogant or pushy. I’ve had bad experiences elsewhere with staff either ignoring me, not knowing what they’re talking about, or being arrogant and disrespectful. I’ve always had positive experiences at Freewheel and will continue coming back. Thank you!
Very prompt, nice and knowledgeable service.
Great service at the Richfield store. Not so much at the Bloomington store.
You have the friendliest, most knowledgeable and respectful staff I have ever seen in a setting such a the bicycle industry. Keep up the good work. You make it desirable to shop with you! Wouldn't even think of purchasing bike or bike equipment anywhere else.
Great service
Love you guys. Always happy and helpful. Even on a Sunday.
I took my bike in for a tune up and it was done before they scheduled time and cost less than initially quoted. All good things!
Terrific customer service!
Staff was wonderfully kind and helpful.
Tony provided exceptional service all around. He was terrific to work with. Thank you!
great service
Thanks for helping me pick out components for fixing up my vintage folding bike! I really appreciate your advice for rust removal and the quick tutorial on hub gears, and your encouragement when I said I wanted to do the work myself. Thanks for not trying to talk me into leaving my bike for a tune-up or pricey components I didn't need. I'll definitely be back :)

Quick service done well.