- Phone: 6128667540
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Customer Testimonials
Professional and friendly!! Great results with a personal touch!! Thank you.
Knowledgable and helpful
Andrew
Service was pleasant, good, informative.
Super helpful and kind staff. I always get the best service and advice.
Great service — feel like I can trust employees and their recommendations!
Starting going to freewheel back in the 1990’s on the West Bank, supported ever since!
Great service and very helpful getting all the gear set up.
I recently had a tune-up on my bike.
Best tune-up I can remember.
Rides like new.
Service appeared quite satisfactory and I would recommend your firm
Knowledgeable and very helpful staff!
Great customer service and hit my price range and needs just right. Thanks to this store I am riding again!
Great service and knowledgeable advice!
Jamie was so helpful. He fixed the bike right out in the parking lot and helped me reload it in the car... heavy spin cycle. It required a special tool but he had it fixed in 10 minutes and charge a reasonable fee. $10
So glad to get back on the bike after knee surgery for rehab.
Friendly, knowledgeable and fantastic service. Thank you!!!
Service is on point
Personalized Customer care
Extremely good service and advice.
Penn Cycle has always been the best and many of the same people are still with you so I am sure that will continue. So far it has continued and we always highly recommend you. We have been a customer for many years.
First name removed and Pat Last name removed
Knowledgeable sales folks. Willingness to provide immediate service.
I needed to get two bikes packed up and ready to ship to Florida. Freewheel made this happen quickly and at a reasonable price. Excellent service and friendly staff!
Service manager Andrew is THE best. Pass 7 bike shops to get to him. Pay him more money.
Jaime was very helpful.
Always patient and knowledgeable. Great service!
Very friendly service. They ask good questions to find out what I need.
Friendly and knowledgeable staff.
The customer service was fantastic.
I like the people at the Richfield location. They’re the reason I’m loyal to that shop.
The helpfulness of the staff

Excellent, friendly service. Impressed with complying to current protocols