Customer Testimonials

I love the selection of quality bicycles and cycling gear. I really appreciated the helpful patient staff, they were very knowledgeable.

I like the staff at this shop.

Ben was very helpful answering all my questions about my son joining a mtn bike HS team! I liked all the safety rules inside the store as well!

Friendly sales team.

Excellent service! I mainly communicated with Max throughout my bike tune-up process. He was very professional, knowledgeable and made recommendations without being pushy. I would highly recommend this place to all my friends.

Quick turn around for the tune-up on my daughter's Trek. The person working on her bike scratched it, but the salesperson quickly gave her a water bottle as compensation. I thought that was nice of him to do.

Nice old guy that helped me!

Great advice and help from store staff!

I like how helpful the team is when buying accessories for my bike!

I brought a rack in that I bought at Freewheel last fall. I was having trouble attaching it myself for some reason. My technician got my bike in promptly and installed it effortlessly and it was less expensive to install than I expected. All good.

I’m a fanatics member - so Freewheel is my go-to bike store.

Very friendly and responsive service

Customer service, products can be found anywhere but with the employee's knowledge makes it easier to purchase and make an educated decision

I needed a tire fixed and they got me in right away! Great service!

Helpful and knowledgeable employees

Fixed my issue the 1st time and delivered on time

Problem solved for a reasonable price.

I ordered the products that I needed by phone and was able to pick up curbside without waiting to go in the store.

Excellent service.

Friendly and knowledgeable staff. Doing a great job given the current crazy environment.

Wonderful customer service and knowledgeable sales staff. A+ bike shop.

Sales staff knows the product well. I like how I was openly welcomed to stay a few minutes past closing time to finish my purchase.

The staff was so attentive and friendly! We found the perfect bike for my daughter!!

Great products and knowledgable staff. The 15% discount at time of purchase for other products was nice, but probably would've bought more at 20-25% off.

staff was very friendly and helpful. it was great

good work done promptly

Service was exceptional and treated each of our three kids of similar age and size, as individuals. Much appreciate the personal service and support, thank you!!

Tom and went out of his way to help find what I needed

Great customer service - they're helpful and efficient. They have a great set-up for handling customers with COVID.

Andrew at your Richfield location does a great job. He’s friendly and very knowledgeable.