Customer Testimonials
The fellas at the Woodbury store are all Jedi Masters!! Especially Magic Mike. Amazing crew, thanks for always providing excellent service and finding the hardest to find items.
The staff was friendly and helpful. They had exactly what I needed in stock!
Extremely fast and helpful service for an out-of-state order. Received the next day!
The 20 percent off club
Like the fact you can use the website to see what is in stock.
Very satisfied with service.
Excellent trait service. Mike is great
Friendly and knowledgable people, good selection, and love the Fanatics program!
Excellent service
Fast turnaround and super friendly and knowledgeable techs
Knowledgeable, friendly & local
Nice people
Friendly staff. Willing to chat for a few minutes while in the store.
Freewheel Fanatics membership discount, quick shipment, and excellent customer service.
My wife and i bought 2 Trek Allant+ 7S E-bikes from Brian at your Freewheel Woodbury store. I've been researching these bikes for years, and it finally seems they have reached a mature developed reliable platform without significant step change improvements year after year. I visited the store several times reviewing the bikes, as well as cross shopping other brands at other dealers. I was most impressed with and resulted in our purchase of the bikes because of:
1. Quality of the Trek/Bosch product,
2. Great service and patience from Brian and his common sense, no pressure approach,
3. Local reputable dealership service,
4. Trek's nationwide dealer network
5. Ability to mount an additional 500whr battery to the frame for long bike trips
Additionally, the Allant's rack' lended itself to easily mount our existing Topeak rear rack bags w/ panniers (which we love), with a rack adapter.
I have ridden a bit this winter, but waiting for it to warm up. We plan on riding the bike trails in Wisconsin/Minnesota, as well as 2 tracks and Mickelson Trail in the Black Hills.
Thank you, and best regards,
Name removed
Everybody there is always kind and considerate and helpful and nice. I wouldn’t go any place else. Glad some of the same staff are there after the change in names.
Very friendly and welcoming atmosphere, helpful and courteous team
you have to love your local bike experts, ride fast...have fun...
Excellent communication from staff at the Woodbury FW.
Quick and easy
Great service, great knowledge!
Knowledgeable friendly staff. Patient with this old guy. They go the whole 9 yards to keep me coming back.
Friendly service. Willing to do what it takes to get the job done.
Energetic and helpful employees.
Freewheel helped ensure I was 100% satisfied. That included returning an item that they could have refused (I had thrown away the box). They are always friendly, knowledgeable, and wanting me to get full enjoyment from cycling. I highly recommend Freewheel.
Very helpful in selecting cycling shoes that meet my needs.
Great service and products, always!
Excellent product knowledge and service quality
Knowledgeable and fy
Great group of people all through the process
Great service and great team.