Customer Testimonials
Individual personalized service. Great explanation of products and repair options. Great selection
Mostly friendly and helpful staff while setting up my new bike. Customer desk staff was helpful as was the lead mechanic in answering questions and getting my bike out the door.
Good service
Great customer service!
Brian was excellent. 10/10 would purchase a bike here again.
Everyone there is extremely helpful, no matter how big or small the issue.
Wish that I had gotten the sales persons name but he went the distance helping me to find a comfortable helmet for my large head. Very personable individual who made the shopping experience enjoyable.
Troy did a great job, make sure his boss gets this note!
nice layout - easy to locate items of interest and browse
The bike fits me well. Such a comfortable ride
Good service.
Top quality items
I was frustrated that my return was less than I had paid, because the taxes in Bloomington are different than woodbury. I understand why, but other companies are able to do returns for the full amount despite tax differences in purchase and return locations.
I brought in my wheel, thinking I needed a whole new tube due to a busted valve. They were honest that it was a much easier, smaller, and cheaper fix, saving me money! They also answered questions about my son's bike and notified me of the free estimate they could do for us. Great customer service!
The staff at the Woodbury location is extremely approachable, knowledgeable and always helpful!
Awesome timely service
Great service
Friendly, helpful and quick service.
Prompt
Reasonable
Effective
Friendly
Love local bike shops.
Always friendly and flexible!
Great customer service! Bike was done a week sooner than expected. Came back to me cleaner than expected. Can tell these guys are passionate about bikes and really care!!
Helpful people no inventory but helpful people
Quick service. Fanatics program. Solid mechanics.
Good quality
Great customer service
Someone in the repair department was able to look at my bike and fix the problem on the spot while I waited. A different bike shop I had called told me it would be a week or two.
Excellent customer service!
Friendly staff, very helpful. Mike even helped us secure our bikes to our rack before we left!
Store is set up well and staff has always been friendly. The person who helped me this visit helped but wasn’t actually knowledgeable about the bike “computers” I was purchasing.
Very good customer service, was clearly explained the pros and cons of diff models. Easy order and pickup options.