Customer Testimonials
In stock parts . Friendly helpful staff
Freewheel Bike Shop offers great products and has the best customer service!
My bike is like new. The service was on time and great, I didn’t need to make an appointment and that is great, Thank you for everything you did. I appreciate your job
The people.
Great customer service to help me order a bike grip in a color that wasn't in stock. Made sure to get my account set up right so there weren't 2 of me in the system.
Service at the Woodbury store is fantasctic, extremely knowledgable staff, and very responsive and helpful.
Very prompt handling of order! Already received.
The store staff are very knowledgeable about the products.
The staff/technicians are excellent in terms of communicating status and options and they do high quality work.
Mike is the beat. Knowledgeable professional friendly. Quality products and service.
Well.... December ....8... i brought my Rail 7 , tires/wheels in for winter studs............Mike did a great FAST job of it...............and i also had question for him on bike...
They have what I need to ride all year long. Bring on the Snow. Lets ride.
Salesman was friendly, helpful, and courteous.
Mike and Paul are really knowledgeable and they are great about helping me find the right parts for my bikes!
Mike is great to work with. He knows bikes and he cares about customers! Thanks Mike
The store manager is very helpfull.
The product was exactly as described, and delivery was rapid.
They are great and very helpful !
Great Products and Knowledgeable employees to help
I am always pleased to go to the shop and find that they have in stock a part that I need for a bike repair or improvement!
Faster than expected repair, on budget, and pristine. Under promised, over delivered. Thanks
The staff rocks
I liked that they told me what they needed to do and did it without trying to sell me more.
Knowleable staff
Good group of fellas
Friendly
Helpful
Excellent customer service
Friendly knowledgeable staff.
Won’t sell you something you don’t need.
Everything
The tech took the time to mount my tire while I waited thus saving me a trip back to the store later. I love the top of the line service! Not many companies do that level of service today.