Customer Testimonials
We received excellent service at freewheel from beginning to end. Great team. We are happy with our new trek bikes. Christian was a great help to us. Very patient.
Excellent selection and exceptional customer service
Very helpful and patient staff.
Friendly, pleasant staff, good access to product stock and access to services.
Quick and good service.
Fast and friendly service.
Great, friendly, quick service, thanks!
Great costumer service and good products
I always get good information and service at FreeWheel.
I've been super happy with the service at Freewheel since a friend recommended you to me. Super knowledgeable and willing to replace a tube in a day so that I'm not waiting behind 3 weeks of other repairs. Thank you!
Excellent product quality and service - we love Trek and Bontrager brands. Staff was extremely helpful, knowledgeable, professional, etc while selecting a bike and gear for our daughter’s new bike.
Mike at Woodbury is awesome! Give him a raise!!!!!
Service was excellent
Minimal wait time. Knowledgeable staff.
Best customer service in Woodbury. Really great, quality products at really affordable prices. Impressed!
Very easy to order online and large variety of options. Great in store options. Team was very nice, knowledgeable, and helpful.
Mike had been very helpful with a difficult problem. Thanks Mike
Great store. You guys helped out quickly last year with a flat tire so I came back this year and bought a bike.
Service has been good to me. Sales has applied discounts as promised. They have a variety of products from tools to lights.
Good people working there.
Bike information and service from bike fanatics who know theri stuff.
Very efficient
Always courteous service and willingness to look up parts
Great staff
Staff is very knowledgeable and helpful.
Great sales staff, mechanic on hand to answer questions.
Knowledgeable staff and quick turnaround!
The Service Team handled a difficult need for a broken part very well. We’ll be getting the part we need. We’ll done.
Service is top notch with knowledgeable staff. Recently brought my bike in for a cable adjustment as well as needing new pedals and shoes. Great except!
Your customer service was great! I came in to get a new seat for my bike and they helped me pick a seat and installed it for me. They answered all my questions and even had me ride the bike a couple of times outside to make sure it all fit ok. Very friendly and very knowledgeable. Thanks!