Customer Testimonials
Everything
Service is fantastic. You can really tell that the folks who work there love bikes. They are not elitist about it, they want you to enjoy the bike no matter your level. Great experience.
Great service.
Theee guys rock!!!!
First name removed Lloyd is a rock star sales person - very knowledgeable and helpful.
Great selection and knowledgeable staff. Quick, friendly service.
Helpful sales and technical staff
Super helpful employees. They were incredibly knowledgeable and knew exactly what we needed. I appreciated that the individual we were working with talked to me and asked me questions instead of just speaking to my husband (who is the more knowledgeable bike person in our family).
Awesome, as usual. Thank you.
These are the most pleasant sales people you can meet.
Dudes are AWESOME!!!!!!!
The salesman knew the product, took the time to go through the features, didn’t assume anything about what I wanted and asked a lot of good questions.
Knowledgeable techs that explain what they find and fix it right the first time.
The service at the Woodbury store is excellent. Primary contact are Brian and Mike. I like the new store renovation as well
Excellent and professional service. Tech was very helpful, answered all my questions and quickly repaired my bike onsite! A++++
Smart, friendly, reasonable mechanics
The staff is great and lots of product in stock.
Informed & helpful staff willing to help.
Friendly and knowledgeable
Friendly and knowledgeable employees
Service staff are very knowledgeable and friendly
Every time I call or visit one of the stores I am treated with respect , my questions are fully answered, and multiple options are suggested to ensure I leave with the best product.
Mike is awesome. Always willing to help and find a solution. I have referred him to many people.
Mike D an outstanding 'service' professional. Glad to know he is there!
Great service and knowledge!
Excellent bike maintenance shop.
Good selection, good prices, great service.
Free wheel has a nice range of products for my bike. And, staff that really helps me sort through the pros and cons of the different options.
Very knowledgeable sales and service people in a no pressure environment.
The staff i encountered were exceptional in today's retail. Both men gave excellent descriptions of what they were going to to do and why. The first thing I said to my wife after my last visit was, "If we ever need a new bike we have to buy it at Freewheel." I believe we will get excellent advice and direction