Customer Testimonials
The best part about Freewheel bikes in Woods is your staff and customer service. The are very friendly, helpful, and knowledgeable in the service they provide. It is my favorite bike shop.
Friendly and knowledgeable staff. Why go anywhere else.
Staff was helpful and honest.
Exceed my expectations
Very knowledgeable and transparent service center. Spent the extra time explaining the issue with my bike.
Friendly helpful service, willing to answer questions, great maintenance/repair dept.
Great knowledge from the staff, very helpful
In making an informed decision.
SERVICE SERVICE SERVICE
FREEKY DISCOUNT
SUPPORT/SERVICE
Corey was extremely helpful and quick to respond!
We ordered Project One bikes and were given a delivery time. They let us know right away when they found out that it would take a little longer so we didn’t wonder what was happening with our bikes. We also appreciated the 15% discount for accessories when we picked up the bikes.
Trek bikes and knowledgeable people.
Customer service was excellent as well as the care of and repair of my bikes. Love the staff as they were friendly and knowledgeable.
We had a great experience buying my son’s bike from you. Customer service was great. When my husband dropped my son’s bike off to be serviced was was pleased with your knowledge and service done to the bike. We will definitely come back.
Service is always top notch and friendly!
Excellent customer service!
10/10 from employee to product. The staff is knowledgeable and patient. Everyone seems more than willing to give a second for advice, or product information. Would absolutely recommend.
Trusted bands and great service by knowledgeable staff. And I trust them to work on my bikes.
Knowledgeable, Friendly, Honest and Trustworthy. The entire staff make you feel like your their number One priority. Today it’s a challenge to find exceptional customer service but the team at Free Wheel are completely bought into helping their customers. This is truly refreshing!!!
The people
Good Variety at a good price.
The sales staff and mechanics are top notch. Fair and honest. Do great work.
Mike in the service dept is very helpful.
Had what I wanted; info about the bike I wanted and the bike it's self in multiple colors. Perfect.
You had large selection of bikes and equipment.
Great, friendly staff.
Great, reliable products.
Great, convenient location.
Definitely reccomend.
Make it very easy to do business with them and they typically have the parts that I need in stock at one of the stores. People are friendly and helpful - certainly my first spot to look for my cycling needs!!
The staff i encountered were exceptional in today's retail. Both men gave excellent descriptions of what they were going to to do and why. The first thing I said to my wife after my last visit was, "If we ever need a new bike we have to buy it at Freewheel." I believe we will get excellent advice and direction
Everything
Service is fantastic. You can really tell that the folks who work there love bikes. They are not elitist about it, they want you to enjoy the bike no matter your level. Great experience.
It is your employee Mike Davis who is the most cordial and helpful bike shop employee i have ever experienced over 40 years of biking is what I like!