Customer Testimonials
Customer friendly.
Was amazing! I walked in looking to buy a $1500 bike and the knowledge and expertise of the individual leading me to a $2500 full carbon road bike. 10/10 recommend.
Freewheel did a great job on tuning up my bike - first time in about 15 years. The person who helped me meticulously looked at the bike, and made recommendations. I did not feel that he pressured me at all.
I wish I had brought the bike in sooner this year as I needed to wait 10 days to get it back. But I've learned to get it in sooner.
Also, the gentleman who helped me with a bike helmut purchase was so patient and helptul. Usually, I take a long time to make a purchase, but I made the decision within 30 minutes. It was because of his patience and helfulness.
Thanks
I had a question about changing the gearing on my bike and the employee I talked to was super helpful in giving recommendations. I also was given a cost estimate and a date my bike would be done, and the cost estimate was right on, and my bike was ready on the date it was supposed to be. Overall, a great experience!
Freewheel is the "go-to" bike store for our family. They provide a great in stock selection, reasonable prices, high quality inventory and excellent customer service.
Sales guy was very polite
great job
Bike is absolutely new. Great service.
Thank you!
First name removed
Friendly and knowledgable staff. Variety of bikes and biking products. Thank you!
Great brands and the service was amazing! First time at the shop, we’ll be back for all our future biking needs and will recommended to everyone.
Great customer service. The staff was helpful and listened to what I was looking for. They didn’t try pushing the most expensive bike or accessories I didn’t want/need. They helped me with what I needed.
Great and easy experience buying a new bike.
Your shop always has a great selection of bikes to pick from.
Knowledgeable
Great service. I was so surprised and grateful they could fix my bike while I waited.
Great service and products!
Great Service ! Helpful Employees!
Very knowledgeable staff, and all repairs/service are done 100% correct the first time!
I brought two bikes in for the 100-mile adjustment assuming I'd have to leave the bikes for a couple days. To my surprise they performed the adjustmentsnon the spot while I waited (25 minutes total). This was great since I drove from Blaine!
I cannot remember the young guys name that always helps me, but he does a great job and we try not to laugh at my foolishness.
Amazing staff. Knowledge, and skill excel.
Local. Not a superstore. Friendly and not pushy
Just a great experience. Everyone is friendly and helpful. Mike installed a new chain for me in about 15 and let me know how I can extend the life of my drive train.
15 minutes before closing time, I went into the Woodbury shop with a broken rear derailleur cable. The technician was able to fix it on the spot. I thought that was great, certainly much better than my expectations!
Always impressed with the team at the Woodbury location. Helpful and knowledgeable. Additionally, the mechanics are great to work with and fix bikes right the first time!
I enjoyed the variety of products available in store. The staff was also extremely helpful. I'm looking forward to coming back for future shopping needs.
The service was great and all of my questions were answered. They called when something we wanted was out of stock, so we could pick something else. They had great sales prices.
The staff was very helpful and knowledgeable.
Friendly, knowledgeable, helpful
Prompt special ordering, quickly shipped, no lost trail time!
Your mechanic, Mike. He is the most helpful person I have ever seen at a bike shop !