Customer Testimonials
I love this shop. Always helpful. Always pleasant. Never pushy.
Everyone that helped me at Freewheel Bike in Woodbury was awesome! They are all cyclists and know bikes well. My bike was serviced and I received great support in selecting a bike rack, computer, and lock. They answered all my questions and suggested local bike trails I would enjoy. I highly recommend this shop because the crew is professional and they provide fantastic service!
The tech was extremely knowledgeable and provided great advice.
The Woodbury Staff is always so helpful, knowledgeable and friendly!! I tell friends to go there whenever I can.
I really trust Mike and the service team in Woodbury. He takes the time to listen to my concerns with my bike and takes the time to explain the solutions.
The team at Freewheel is awesome and always has the customers best interest in mind.
Quick repair completed timely with good pricing.
Mike the mechanic is the best!!
Knowledgeable and quick service.
Always top shelf service and engaging interaction from all employees. Mike is my go-to mechanic!
very friendly
Service was exceptional- Mike was the best - had the bike up and running in quick order. 100% would recommend!
You stocked what I needed.
On Friday, while I was riding my new red Trek e-bike I got a flat on the back tire. I brought my bike to Free Wheel in Woodbury and Mike pulled out a 2 inch nail. I was told that the tire would be patched up, a new tube put in and the bike would be ready by the next day. That evening I got a text the my repair was done. I picked it up on Saturday, where Chris, who sold me the bike greeted me and presented my repaired bike to me. I tried it out before loading on my bike rack and everything was perfect. All this was done for about $25.00! Thank you Mike and Chris and thank you Free Wheel, your staff in not only helpful and friendly, they are true professionals!
Thanks
Service was great,!
You did a great job on my bike. Thanks!
always have what I need and friendly service
Great job tuning up my Powerfly, I picked it up yesterday, 9-23, from Freewheel, Woodbury. The guys there do a great job!
Great job and wonderful people.
Excellent service
We bought a bike from you. When it developed a shifting problem you totally took care of us.
Fast, friendly service and knowledgeable
Customer advocacy
Quick, professional service.
Just getting to know Brian (store GM) and Will (mechanic) has been a blessing. They are good guys, knowledgeable, and accommodating, accessible to me for whatever particular mountain bike need I may have.
Brian replies to my emails efficiently--even on his days off.
Mike the senior mechanic has also been very helpful to me in solving a dropper post problem I had encountered.
Freewheel is loyal to its employees, keeping them for a long time, and keeping them happy. Other shops seem unable/unwilling to do that, esp. the larger ones.
Friendly, helpful staff. Shoutout to Chris in the Woodbury store.
Brought bike in for service. The Freewheel service team did an awesome job checking over the bike and determining what needed to be corrected. All work was done on same day! A fantastic experience!
Best Freewheel there is!
You stand behind your work!