Customer Testimonials
Excellent customer service. The staff were very helpful and knowledgeable.
The service that I received from Mike at the Woodbury Freewheel store was exemplary. The manner in which Mike resolved my bike issues was true professionalism. Mike and your store have been instrumental in keeping me and my bike on the road.
I just like how neat the place was how the workers seem to gravitate and pull you in and make you want to buy something! That's all you really need for a bike shop
Great work in a limited amount of time. Mike is great
You guys are as good as the Minnetonka guys!
Honesty and kindness
Very refreshing customer service
Ben Parr was awesome to work with. He let me test drive an E-bike, provided me with loads of information regarding the battery, charging, how to operate the gears, etc... He was terrific to work with and I would recommend Freewheel in Woodbury to anyone!
Fast knowledgeable sales and service.
They shipped my bike to my brother in Colorado. It was shipped on the day they said it would be, insured it, and documented the condition with pictures. It arrived quickly and in good shape as promised. Very nice when a company delivers exactly what they promise on time. Thank you.
Personal service and ready to help with your bike parts or new bike purchase.
Great customer service
Always so impressed with your customer service, knowledge, workmanship and timeliness! Thank you for another great experience.
Kind, helpful, quick
Prompt knowledgeable service. Great attitudes and they are all about bikes.
Anticipated that a routine check up service would put my bike in line with other customers. BUT.. from the initial inspection, the predicted time and cost were both accurate. Have always
been dealt with in a friendly and professional manner. Recommend this shop to everyone.
Thanks.
The tech who helped me was prompt, efficent, knowledgeable, and gave me good advice on how best to maintain my bike going forward.
Quick turn by the mechanics on multiple installs
Great service. Quickly fixed a flat on my daughter's bike.
Mike is awesome!! He always takes good care of me and my bikes and gets them ready for whatever race I have coming up.
Prompt and fast service, very knowledgeable
Really nice, educated and enthusiastic staff. Good inventory.
Freewheel knows what they are doing and gave a timeline on service completion that was accurate and timely.
They have very good products and very helpful staff. They’re always so willing to help and are very knowledgeable about everything that they have in the store including service. I would highly recommend this location over other bike shops in the area
Amazing customer service! Friendly and knowledgeable!
We rolled in at 630 on a Friday night we were able to pick out a bike and all the accessories and walk out with the bike we needed. The person who helped us was very nice and answered all my questions. I didn't have any knowledge about mountain biking just a kid who is very excited to get going and learn as much as she can. I can't say enough good things about our experience with this store. This is our third major bike purchase from this store.
Quality items
Chris was great to work with
Staff is knowledgeable and friendly.
Had what I needed