Customer Testimonials
Friendly and helpful
Got the correct bike ordered quickly, and it showed up in just a few days.
Thanks Brian.
When I went to pick it up, Mike gave it the once over and put some pedals on in no time at all.
knowledgeable bike technicians.
Always great service for people who know bikes.
Just needed a new tire and inner tubes but service was great!
Have all the products I'm interested in, super knowledgeable and helpful staff.
I purchased a new Trek Verve (bright Red) from Chris at the Woodbury Store. Chris and the other staff that I encountered were knowledgeable and helpful. There were a few glitches with a bum battery but a new one was ordered and installed within a week.
I am loving my new EV bike!
Very friendly staff including on the phone. When checking my new bike over and putting the accessories, he went over things with me. The salesman made me want to upgrade with the knowledge he had with the difference between the two. I'm so happy with my new bike!!
Diane Cohoes
Knowledgeable, friendly sales staff.
LOVE the service and advice. I am now a member of the 'club' and have spent $300 on stuff.
We've always had great service at the Woodbury store! We're 30 minutes away and very often someone has been able to fix or replace what we needed while we wait so we don't have to drive back. Have definitely recommended your store to others!
Great service very helpful!!!
Incredibly kind and honest staff. Take the time to explain and walk through things if you need maintenance on your bike. They do a very thorough job when servicing the bikes.
Great sales team
I was very pleased with the service I received from your service department. My front breaks broke before I could take my first ride of the season. I felt like I was given a good estimate of cost and time to install new breaks. It was done the next day!
They are always quick with advice and service. The staff is friendly and helpful.
Friendly, knowledgeable assistance and service.
Good clearance. Fast check out.
Great bike service, friendly staff and timely.
Scheduling service is easy and you'll know precisely when you'll get your bike back.
Prompt, expert and fairly priced. Mike was great!
Great work at great prices! Brought 2 bikes in and you made some simple adjustments to it and it runs great and you didn't charge me! The other bike needed anm tune and it runs great now.
I experienced very prompt service, personable, representatives that I talk to! That makes all the difference in the world to me!
Everybody is always friendly and helpful. Somebody always steps help if the see you waiting.
The service is always outstanding, I know I can count on you guys for help + peace of mind for bike maintenance!
I love this shop. The staff are patient, insightful and helpful without being pushy on expensive purchases. Being a fanatic award member, the prices cannot be beat!
Quick repair with quality replacement tire at a reasonable price. Staff were helpful and were easy to talk to and arrive at good choice for replacing a punctured "old" tire with a more puncture proof model. Have used this store in the past and have always had good service and they even had gumwall tires for my 1975 Schwinn Super Sport!
Friendly and knowledgeable staff
The staff was very helpful and took the time to make my experience great.
Great staff!