Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 29, 2025 — Rated 10 out of 10 by J.K. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly

Report a concern   December 29, 2025 — Rated 10 out of 10 by S.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Kind helpful staff

Report a concern   December 29, 2025 — Rated 10 out of 10 by Hope Simpson Don Franklin CDJRF Sales Department
What do you like about our products and services?

Very good sales staff, easy to deal with. Great dealership

Report a concern   December 29, 2025 — Rated 10 out of 10 by Carin Cocanougher Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great Service

Report a concern   December 29, 2025 — Rated 10 out of 10 by A.H. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very friendly and did great work getting me a car. Thank you

Report a concern   December 29, 2025 — Rated 10 out of 10 by Cory Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

It was fast got my deal done Harley was great

Report a concern   December 29, 2025 — Rated 10 out of 10 by Logan Brown Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Don Franklin Lexington really helped me get in a better financial situation. I am thankful for the professionalism and prompt service they provided.

Report a concern   December 28, 2025 — Rated 10 out of 10 by R.C. Don Franklin Auto
What do you like about our products and services?

Everything

Report a concern   December 28, 2025 — Rated 10 out of 10 by C.L. Don Franklin London Ford - Service
What do you like about our products and services?

Great friendly place to have your car worked on

Report a concern   December 28, 2025 — Rated 10 out of 10 by H.G. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Don’t have any problems out of them

Report a concern   December 28, 2025 — Rated 10 out of 10 by E.T. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Excellent

Report a concern   December 28, 2025 — Rated 10 out of 10 by K.R.Y. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Very quick process and staff were knowledgeable and very friendly.

Report a concern   December 28, 2025 — Rated 10 out of 10 by Callie Bryant Don Franklin Burkesville Service Department
What do you like about our products and services?

They are so nice and they tell you what you need to do at service.

Report a concern   December 28, 2025 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Personable and very helpful customer service

Report a concern   December 28, 2025 — Rated 10 out of 10 by Christina Mcdonald Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is always professional and helpful. Customer service is exceptional!

Report a concern   December 28, 2025 — Rated 10 out of 10 by Clean Clean Pro Services Don Franklin Lexington GM Service Department
What do you like about our products and services?

We have purchased many cars from DON Franklin family. They are always kind honest fair pricing.
We had one of our vehicle serviced last week could not ask for any better updates

Report a concern   December 28, 2025 — Rated 10 out of 10 by G.T. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Good service

Report a concern   December 27, 2025 — Rated 10 out of 10 by Tyler Adkins Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Katerina is phenomenal! Loved working with her, very knowledgeable and was very willing to help us!

Report a concern   December 27, 2025 — Rated 10 out of 10 by L.S. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Very courteous and helpful. Eager to get to know your needs and concerns.

Report a concern   December 27, 2025 — Rated 10 out of 10 by D.B. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Good service abd great product

Report a concern   December 27, 2025 — Rated 10 out of 10 by Russell Mott Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Nick and JR are awesome. Very helpful and knowledgeable. Thank you for everything!

Report a concern   December 27, 2025 — Rated 10 out of 10 by David Casapulla Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great customer services and s great price

Report a concern   December 27, 2025 — Rated 10 out of 10 by D.N. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kindra listened to what we wanted and helped find the perfect vehicle.

Report a concern   December 27, 2025 — Rated 10 out of 10 by Valerie Tucker Don Franklin Monticello Sales
What do you like about our products and services?

Mary , Prentice and Dale are great to do business with

Report a concern   December 27, 2025 — Rated 10 out of 10 by W.F. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

They worked with me on the truck I had in mind. They made sure to get my add ons that I really wanted to make me fully satisfied with my new truck. I will be doing business here in future!

Report a concern   December 27, 2025 — Rated 10 out of 10 by Jewel Howard Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Excellent all around. Jamal was awesome!

Report a concern   December 27, 2025 — Rated 10 out of 10 by P.F. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The staff at Don Franklin are always professional and courteous. They make the buying process straightforward and efficient.

Report a concern   December 27, 2025 — Rated 10 out of 10 by L.J. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Knowledgeable and friendly.

Report a concern   December 27, 2025 — Rated 10 out of 10 by S.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Team was very fair with negotiations and tried to help in every way possible. It did take a little longer than expected but overall a great experience when purchasing a new vehicle.

Report a concern   December 27, 2025 — Rated 9 out of 10 by Michael Gregory Don Franklin CDJRF Sales Department
What do you like about our products and services?

We had a good experience and felt treaded fairly.


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