Customer Testimonials
Staff are very friendly, and great customer services.
It’s easy to schedule Service with you and your staff and technicians are very friendly. I appreciate that.
Andrew Branscum made everything very easy for me so I plan to buy all future vehicles from him and recommend him to others.
I have never driven a Nissan so I hope it is amazing.
I dreaded trading in my vehicle and purchasing another one but Ray Harrison and his manager Walt made it surprisingly easy, quick, and frankly the best experience I have ever had when purchasing a vehicle.
Friendly service no issues
Super friendly not pushy
Customer service is fantastic!! No waiting for hours, immediately as you pull into the dealership, someone is right talking to you!!
Great service and friendly staff
Quick
Simple and not pushy about anything
Staff are helpful and does not pressure you
Service Dept has always been upfront and never tried to sell us something we don't need. Not like other dealership service dept we've dealt with in the past. Try to add extra services claiming we needed them when we didn't. Highly recommend this Don Franklin Service Department to everyone.
Don Franklin is the best when you need a vehicle and JORDAN MANN IS THE BEST SALESMAN
Warranties
Went way beyond the average sales rep in getting the car to where I could see it answered all my questions
Friendly and honest
Very knowledgeable service advisors products are great
Availability.
Friendly
Very professional, always answer any questions I have, and very courteous.
Customer Service and they fix it!
Fast, friendly staff.
Friendly efficient service.
Good service friendly people
Friendly, knowledgeable, professional
the absolute most nice people ever and the service only took maybe an hour! great place
Being able to call those people who are in charge & they bend over backwards to make sure that the customer is taken care of
Fast, reliable service
Friendly and knowledgeable
Very upfront about what my GMC needed
Fast reliable service. The only complaint I’ve ever had is they don’t check tire pressure and if it needs air they don’t put air in the tires.