Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 10, 2025 — Rated 10 out of 10 by W.N. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Helpful and friendly service.

Report a concern   November 10, 2025 — Rated 10 out of 10 by S.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fixed the problem and in less time than expected.

Report a concern   November 10, 2025 — Rated 10 out of 10 by M.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is very wonderful and is very helping in anyway you need!

Report a concern   November 10, 2025 — Rated 10 out of 10 by C.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

“Excellent customer service — everyone was friendly, knowledgeable, and genuinely helpful.

Report a concern   November 10, 2025 — Rated 10 out of 10 by R.F. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great sales people.

Report a concern   November 10, 2025 — Rated 10 out of 10 by D.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Product is very reliable and

Report a concern   November 10, 2025 — Rated 10 out of 10 by Mary Cofer Don Franklin Ford - Service
What do you like about our products and services?

OEM replacement parts are used here.
Service personnel and leadership teams are attentive to customer’s concerns.
Waiting areas are clean and comfortable.
Service personnel keeps customers updated on wait times for their vehicles.
Overall very pleasant experience at this dealership.

Report a concern   November 10, 2025 — Rated 10 out of 10 by S.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Reliability

Report a concern   November 10, 2025 — Rated 10 out of 10 by Christopher Snipes Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very helpful and friendly . Made me feel like they wanted my business. Helped me find exactly what I wanted. Dealership was nice,clean and professional

Report a concern   November 10, 2025 — Rated 10 out of 10 by Steven Parker Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Efficient fair friendly no pressure

Report a concern   November 10, 2025 — Rated 10 out of 10 by C.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Not sure about the product yet. It's only been 2 days. However the salesman was very helpful

Report a concern   November 10, 2025 — Rated 10 out of 10 by B.B. Don Franklin Monticello Sales
What do you like about our products and services?

Dale HANSFORD

Report a concern   November 10, 2025 — Rated 10 out of 10 by S.S. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Friendly and competent service.

Report a concern   November 10, 2025 — Rated 10 out of 10 by P.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly service area. Easy to access and not extended wait times.

Report a concern   November 10, 2025 — Rated 10 out of 10 by A.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I was extremely happy with my experience. I’ve never bought from a dealership before and was extremely nervous. But Nadia was understanding and helpful. Everything was great. Will definitely recommend

Report a concern   November 10, 2025 — Rated 10 out of 10 by Lonnie Reppert Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Always friendly, courteous staff supplying wonderful service, and I am always treated with utmost respect. Tracy Whitaker always works with me on purchases and I have bought four new vehicles in the last four years.

Report a concern   November 10, 2025 — Rated 10 out of 10 by M.R. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Quick service and nice people

Report a concern   November 10, 2025 — Rated 10 out of 10 by P.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The Salesman is phenomenal

Report a concern   November 10, 2025 — Rated 9 out of 10 by M.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Reliable and efficient

Report a concern   November 10, 2025 — Rated 10 out of 10 by Gail Robertson Don Franklin Somerset KIA Service
What do you like about our products and services?

Your staff are real friendly and you don’t have to wait all day very nice environment

Report a concern   November 10, 2025 — Rated 10 out of 10 by Mike Combs Don Franklin London Ford - Service
What do you like about our products and services?

Great service techs.

Report a concern   November 10, 2025 — Rated 10 out of 10 by N.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

quick and easy

Report a concern   November 10, 2025 — Rated 9 out of 10 by R.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Warranty

Report a concern   November 10, 2025 — Rated 10 out of 10 by J.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everything!

Report a concern   November 10, 2025 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service

Report a concern   November 10, 2025 — Rated 10 out of 10 by S.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professional and timely repair

Report a concern   November 10, 2025 — Rated 10 out of 10 by S.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Prompt and professional

Report a concern   November 10, 2025 — Rated 10 out of 10 by Larenzo Rivera Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like how your Nissan express team moves quick and efficient Lorenzo Rivera and the rest of the express team are top notch

Report a concern   November 10, 2025 — Rated 9 out of 10 by B.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

There is a schedule of services and nice waiting area. Also they drove me home and picked me up when it was ready.

Report a concern   November 10, 2025 — Rated 10 out of 10 by S.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and dependable


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