Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 24, 2025 — Rated 10 out of 10 by L.B. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

They run good and last several years. The sales group was very friendly and professional.

Report a concern   September 24, 2025 — Rated 10 out of 10 by C.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

They were prompt & finished my car in a timely manner. Personnel were friendly & seemed knowledgeable!

Report a concern   September 24, 2025 — Rated 10 out of 10 by B.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Looks same service as I would as before. I've had 3 cars bought here over the years. I expect the same.

Report a concern   September 24, 2025 — Rated 10 out of 10 by Maudie Preston Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good product and good service

Report a concern   September 24, 2025 — Rated 10 out of 10 by Melinda Howard Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I love how Kindra listened to my needs and didn’t try to push anything on me that didn’t meet those needs

Report a concern   September 24, 2025 — Rated 10 out of 10 by Thomas Steffes Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very pleased with the service work that was done
Everything was handled in a professional way truck was finished in a very timely manner
Ryan did a great job communicating

Report a concern   September 24, 2025 — Rated 10 out of 10 by J.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great family business with a hometown atmosphere. An awesome experience

Report a concern   September 24, 2025 — Rated 10 out of 10 by T.T. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They keep me informed on service

Report a concern   September 24, 2025 — Rated 10 out of 10 by B.F. Don Franklin Ford - Service
What do you like about our products and services?

Friendly. No complaint on the products

Report a concern   September 24, 2025 — Rated 10 out of 10 by Adam West Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like your products. I own 2 Nissans and your service department has been great. I have always wanted to own a Maxiama but never have, if you have a good deal on one let me know.

Report a concern   September 24, 2025 — Rated 10 out of 10 by Martha Jones Don Franklin Somerset KIA Service
What do you like about our products and services?

The service technician at the desk that helped me was named Don and even though I walked in without any appointment, he was extremely helpful and got me in and out quickly….and was able to fix my tire issue. He was great!

Report a concern   September 24, 2025 — Rated 10 out of 10 by P.P.M.S. Don Franklin Auto
What do you like about our products and services?

Very easy going personal!

Report a concern   September 24, 2025 — Rated 10 out of 10 by E.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

You all gave me a new motor and starter for my sante fe, hard to not like that lol

Report a concern   September 24, 2025 — Rated 9 out of 10 by Shalana Happy Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The warranty and I just like the brand

Report a concern   September 24, 2025 — Rated 10 out of 10 by Caroline Hardin Don Franklin Bardstown - Service
What do you like about our products and services?

They made the experience simple and easy.

Report a concern   September 24, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love my Genesis G80 and the service is always fast and reasonably priced.

Report a concern   September 24, 2025 — Rated 10 out of 10 by Karla Vanhooser Don Franklin Somerset KIA Service
What do you like about our products and services?

Great customer service!

Report a concern   September 24, 2025 — Rated 10 out of 10 by M.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly

Report a concern   September 24, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly and very easy to work with. They have always done right with all services

Report a concern   September 24, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer was very personable and kind. While waiting associates would walk pass and speak. Oil change was free one of 3 are for me. Didn’t know that so big surprise in a positive way. Didn’t have to wait to long either. Wait was maybe 50 minutes.

Report a concern   September 24, 2025 — Rated 10 out of 10 by Nancy Browning Don Franklin Bardstown - Service
What do you like about our products and services?

Nice, efficient & courteous service

Report a concern   September 24, 2025 — Rated 10 out of 10 by C.S. Don Franklin Ford - Service
What do you like about our products and services?

Always professional and quick service!

Report a concern   September 24, 2025 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Little wait time for routine maintenance.

Report a concern   September 24, 2025 — Rated 10 out of 10 by P.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast service

Report a concern   September 24, 2025 — Rated 10 out of 10 by T.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Chuck has a real personal connection along with the craftsman he has within the shop.

Report a concern   September 24, 2025 — Rated 10 out of 10 by S.M. Don Franklin Bardstown - Service
What do you like about our products and services?

I always prefer GM quality parts and service when having my Camaro serviced.

Report a concern   September 24, 2025 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

No bull

Report a concern   September 24, 2025 — Rated 10 out of 10 by D.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It was a very pleasant service experience! The waiting area is extremely comfortable and everyone I spoke with was very friendly and accommodating. I was impressed with the entire experience. Thank you!

Report a concern   September 24, 2025 — Rated 10 out of 10 by Jack Whitney Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always attentive people to work with at your service department 👏🏻

Report a concern   September 24, 2025 — Rated 9 out of 10 by D.C. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Good job


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