Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 20, 2026 — Rated 10 out of 10 by Kyle Young Don Franklin Somerset GM Service Department
What do you like about our products and services?

:)
Report a concern   May 20, 2026 — Rated 10 out of 10 by H.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Intelligent,responsive and fair pricing
Report a concern   May 20, 2026 — Rated 10 out of 10 by B.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always treated very nice

Report a concern   May 20, 2026 — Rated 10 out of 10 by C.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The work is good and the prople are great
Report a concern   May 20, 2026 — Rated 10 out of 10 by Michael Martz Don Franklin Burkesville Service Department
What do you like about our products and services?

Great people with Great service. AA++
Report a concern   May 20, 2026 — Rated 10 out of 10 by M.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great customer service. Car running great!
Report a concern   May 20, 2026 — Rated 10 out of 10 by S.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

I like the knowledgeable staff,
I like knowing my vehicles are in capable hands of professional mechanics,
I like the service department as a whole.

I don’t like surveys. I think it is a waste of your money and my time.

Pay your service department more and stop begging for a pat on the back for doing what you are paid for.

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Trustworthy
Report a concern   May 20, 2026 — Rated 9 out of 10 by R.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Convenience

Report a concern   May 20, 2026 — Rated 9 out of 10 by J.G. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Staff are very friendly.

Report a concern   May 20, 2026 — Rated 10 out of 10 by C.D. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great service

Report a concern   May 20, 2026 — Rated 10 out of 10 by Karla Vanhooser Don Franklin Somerset KIA Service
What do you like about our products and services?

Superb customer service! So friendly and helpful!
Report a concern   May 20, 2026 — Rated 10 out of 10 by H.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

You all meet the demands of the customers. Quick, honesty and deliver results!!
Report a concern   May 20, 2026 — Rated 10 out of 10 by Jerry Blair Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service and waiting are great!
Report a concern   May 20, 2026 — Rated 10 out of 10 by Tonya Maynard Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Staff is always friendly and helpful
Report a concern   May 20, 2026 — Rated 10 out of 10 by Tim Warner Don Franklin Bardstown - Service
What do you like about our products and services?

Service manager is very personable and trustworthy. I can trust that my wife will be recommended required service

Report a concern   May 20, 2026 — Rated 10 out of 10 by P.R. Don Franklin Bardstown - Service
What do you like about our products and services?

We’ve always seen treated nicely and with care. The care is appreciated.
Report a concern   May 20, 2026 — Rated 10 out of 10 by J.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The service crew is top notch. They are very knowledgeable and helpful.
Report a concern   May 20, 2026 — Rated 10 out of 10 by Kent Noe Don Franklin Ford - Service
What do you like about our products and services?

Great and friendly service
Fair prices
Knowledgeable techs
Report a concern   May 20, 2026 — Rated 10 out of 10 by Roger Simpson Don Franklin Campbellsville Service Department
What do you like about our products and services?

They do good work and I didn’t have to wait long!
Report a concern   May 20, 2026 — Rated 10 out of 10 by R.S. Don Franklin Ford - Service
What do you like about our products and services?

Quick and friendly service
Report a concern   May 20, 2026 — Rated 10 out of 10 by Bertha Hayre Don Franklin London Ford - Service
What do you like about our products and services?

Verry fast job
Report a concern   May 20, 2026 — Rated 10 out of 10 by Dale Robins Don Franklin Ford - Service
What do you like about our products and services?

Super cooperative.
Report a concern   May 20, 2026 — Rated 10 out of 10 by Sangey Patel Don Franklin Burkesville Service Department
What do you like about our products and services?

Good service

Report a concern   May 20, 2026 — Rated 10 out of 10 by Treatta Gearing Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service workers are always very polite, helpful snd friendly! Always get service done in a timely manner

Report a concern   May 20, 2026 — Rated 10 out of 10 by Sharon Bledsoe Don Franklin Ford - Service
What do you like about our products and services?

Good service
Report a concern   May 20, 2026 — Rated 10 out of 10 by C.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Very friendly and courteous
Report a concern   May 20, 2026 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

We feel like family. You guys have a taken amazing care of us and we’re so grateful for you. Kyle, Justin T, Steve, Rick, Ray, you guys always rock and are the reason we won’t go anywhere else. God Bless.

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always have time to discuss my needs and address what service I need

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