Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 9, 2025 — Rated 10 out of 10 by G.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great service!

Report a concern   October 9, 2025 — Rated 10 out of 10 by K.C. Don Franklin Auto
What do you like about our products and services?

The entire staff is very friendly and helpful. I recommend them to everyone.

Report a concern   October 9, 2025 — Rated 10 out of 10 by Donna Baker Don Franklin Somerset KIA Service
What do you like about our products and services?

They were great

Report a concern   October 8, 2025 — Rated 10 out of 10 by Alison Fore Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan in Genesis was so helpful. Courteous and quick.

Report a concern   October 8, 2025 — Rated 10 out of 10 by J.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I like everything about the dealership from buying without being pressured right down to the lifetime service oil changes on my car ! You guys are awesome!!!!

Report a concern   October 8, 2025 — Rated 10 out of 10 by M.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

I like the overalls friendlyness

Report a concern   October 8, 2025 — Rated 10 out of 10 by F.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

friendly service

Report a concern   October 8, 2025 — Rated 10 out of 10 by W.G. Don Franklin Columbia Nissan Service
What do you like about our products and services?

The service manager is very helpful and pleasant

Report a concern   October 8, 2025 — Rated 10 out of 10 by R.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything. Staff is awesome!!

Report a concern   October 8, 2025 — Rated 10 out of 10 by Bobbie Penland Fryman Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service was outstanding, I would like to thank and uplift Alexa for her service, dedication, follow ups, and caring for her customers.

Report a concern   October 8, 2025 — Rated 10 out of 10 by B.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always can get to get an appointment quickly. Service people are friendly, courteous, and very informative.

Report a concern   October 8, 2025 — Rated 10 out of 10 by D.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Your service department is always professional and courteous.

Report a concern   October 8, 2025 — Rated 10 out of 10 by James Flynn Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly sales with best customer service when serving my vehicle.

Report a concern   October 8, 2025 — Rated 10 out of 10 by F.G. Don Franklin Ford - Service
What do you like about our products and services?

Love my Yukon😊😊

Report a concern   October 8, 2025 — Rated 10 out of 10 by A.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Convenient, fast service. A bit pricey for what was done.

Report a concern   October 8, 2025 — Rated 10 out of 10 by B.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very accommodating and courteous

Report a concern   October 8, 2025 — Rated 10 out of 10 by S.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My service representative is Jennifer she is easy to work and I don’t feel pushed to do service that I need to think about.

Report a concern   October 8, 2025 — Rated 10 out of 10 by E.D. Don Franklin Russell Springs Service
What do you like about our products and services?

Good service

Report a concern   October 8, 2025 — Rated 10 out of 10 by H.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

friendly, professional, and put customers first

Report a concern   October 8, 2025 — Rated 10 out of 10 by W.A. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Very smooth process. Would highly recommend.

Report a concern   October 8, 2025 — Rated 10 out of 10 by Scott Taylor Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Yes very pleased with the process and how you just drive thru and the Care the attendants take with your Vehicle Thank you very much Scott K Taylor

Report a concern   October 8, 2025 — Rated 10 out of 10 by M.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick service

Report a concern   October 8, 2025 — Rated 10 out of 10 by Bennie Duck Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I’m an employee . Everything !!!!!

Report a concern   October 8, 2025 — Rated 10 out of 10 by Donna Barnes Don Franklin Somerset KIA Sales
What do you like about our products and services?

I experienced excellent service with Chris Staley and the financial service team at don franklin Kia of somerset and I would recommend anyone to them.

Report a concern   October 8, 2025 — Rated 10 out of 10 by E.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Polite, keep informed and job done properly

Report a concern   October 8, 2025 — Rated 10 out of 10 by C.F. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Everyone made the process of buying a new RAV4 as easy and simple as possible! Austin and Dave were excellent!

Report a concern   October 8, 2025 — Rated 10 out of 10 by F.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Answered questions and gave good advice.

Report a concern   October 8, 2025 — Rated 10 out of 10 by T.E. Don Franklin Bardstown - Service
What do you like about our products and services?

Jen Vanarsdale and the staff in the service department were very patient and helpful

Report a concern   October 8, 2025 — Rated 9 out of 10 by Rodney Hall Don Franklin Columbia Nissan Service
What do you like about our products and services?

The best part of this service department is that they definitely get the job done. When they say it'll be done no later than whatever time they quoted you, it gets done(in most cases) earlier than advertised.

Report a concern   October 8, 2025 — Rated 10 out of 10 by J.B. Don Franklin Auto
What do you like about our products and services?

Being able to have payment plan, warranty, and oil changes through them.


Privacy Policy