based on 3966 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I came in to get oil changed on my 2018 Mercedes GLC 300. The oil change and filter were successfully completed but the message saying oil change was due still showing up in the panel. When I asked them to clear the message , they said they couldn’t do it that I have to go to Mercedes dealership for that . Really? I had it clear before at the same shop. One of the technicians even said that his sister drive the same car and they never were able to clear the message. I was disappointed by the responses. I was able to clear the message my self. It’s fine to say you don’t know how to do it and seek knowledge ( it’s called YouTube video )rather than telling me isn’t possible that I have to go to the dealership.
The professionalism, the going beyond what was expected, the expertise of the mechanic, the thorough work ethic, and how quickly service was completed.
The speed of getting in and out. The technician's positive response to look at a potential problem.
In and out quickly; friendly
The team always do a great job on my car & at a good price. Every person I’ve dealt with has been polite & professional.
The speed of the service and the cost
The service was really good 😳😳😳❗️
Friendly staff
I've been going to this Jiffy Lube occasionally for years. This time they: 1) must have spilled something on the engine, or actually I don't know what happened. It might have been oil was splattered everywhere. There were 2 spots where it came from under the hood onto the windshield. 2) the glove compartment wasn't put back together, there were 2 pieces laying in the floorboard 3) 2 of the 4 tire caps are now missing, they were not put back on.
Apparently, the goal is to get cars in and out as quick as possible. I'd rather have the job well done then it be rushed to the point that mistakes are made.
Fast and friendly
Price seem high but staff Is always great
Friendly staff. Helpful.
Great service, in and out in 15 minutes!
Quick and efficient service
Justin is a solid technician. Knowledgeable and helpful staff. Prompt and speedy service. Very thankful for the service they provided and lucky to have these individuals so close to my home. Definitely recommend.
Quick, efficient, and polite
Everything fast efficent friendly. Lou the boss is so nice and welcoming. All the employees are. Its close by and priced right. We love the coupons.
They should ask what type of oil a person wants instead of putting the oil that they previously used. Other than that the service was great and the staff were friendly.
GOOD CUSTOMER SERIVCE
Everyone was Friendly helpful and Efficient. Would definitely recommend
ALL wonderful staff members and prices was great !!!
Technicians were very friendly and helpful.
Very fast service.
Service was super fast, staff was very kind & courteous
efficient, professional, and friendly staff
Quick and easy
Very quick and professional. Great during busy days where I need to get in and out and on to the next task.
It was really "JIFFY"
Courteous, fast and professional service.
Communication