based on 3771 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
good service
The guys there are great. I’ve been going there for years. Never had a bad experience
Quick and efficient.
Everything!
Professional, courteous, and expedient.
Great service
Very quick and pleasant.
Excellent Service, I am bad with names, but the person that always describes the service and checks us out, I think he may be the manager is excellent, very knowledgeable, friendly and efficient, I take all of our 5 cars only to this location.
Very professional and friendly
The warm welcome in how they explain everything to me
It was quick.
They were very helpful and kind to a first-time user of jiffy lube. The team was very quick and efficient!
Accomadati g and very friendly
Reliable oil change and great service; fast and convenient..
Always Short staff, window not cleaned properly, could not get my tires rotated now have to come back ,will go eleswhere, want to make sure I do not need anything else done to my car. Was rushed IT IS NOT THE EMPLOYEE FAULT your company is going downhill for profit no more customer service because you work your employees to hard with limited staff.
Friendly service!
Efficient and communicate
Customer service was great!
I wanted my tires rotated. They said it would be double since their after market wheels and tires - no problem I tell them. Then the bald guy wants to come into the waiting room and tell me I can't rotate the tires. I asked so your not going to provide a service I requested? He said the treads are too low and if it rains I will lose traction. I told the bald guy, fine, don't rotate them then. Of course he did not tell the service bay where they continued to struggle to get the lug caps off.
Service ticket states 40 psi at all tires. When I got in my truck, 39 psi in 3 of the 4 tires with the 4th tire having 35 psi.
My passenger door was ajar (not closed all the way). Passenger side carpet was not vacuumed.
They also kept my wheel lock key. I had to search for it before heading back to the service bay to retrieve it.
Even paying double wasn't enough. I'm glad I didn't spend more money with this location. I doubt returning in the future. I live 45 minutes from this location and still preferred to use this location. That changed during my visit.
Good luck.
Quick oil change in under 20 minutes
fast and friendly
The service was quick and my questions were answered
Did not replace fluids. Marked so many things yes complete and they were not done. After speaking with the manager who was very nice she had my window fluid filled.
All the service techs were pleasant and I was in and out in a very good time
Excellent experience
Very satisfied with the service
Efficiency, professionalism , courtesy
I was charged $5 for a fake service/part called "special filter charge." I call that petty theft.
Great customer service
I was very pleased with the service and I also appreciate how they vacuum my car out for me. I think they did 😂. I was really pleased and we will be coming back again.