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Average rating: 9.2 out of 10 based on 3504 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 22, 2024 — Rated 10 out of 10 by L.M. Jiffy Lube of Millersville
What did you like about your recent visit?

I've been going to millersville jiffy lube 25 years. Lou runs a great shop. He is the best
Report a concern   November 22, 2024 — Rated 10 out of 10 by A.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Customer service was excellent. EVERYONE tried to make me feel special and valued. Great job team!
Report a concern   November 22, 2024 — Rated 10 out of 10 by J.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and thorough. Great service, technicians were very personable.
Report a concern   November 22, 2024 — Rated 9 out of 10 by D.C. Jiffy Lube of Severn
What did you like about your recent visit?

The service was very prompt and highly value.
Report a concern   November 21, 2024 — Rated 8 out of 10 by J.B. Jiffy Lube of Millersville
What could we do to improve?

A nicer waiting room … take out the coffee or put in good coffee

Report a concern   November 21, 2024 — Rated 10 out of 10 by K.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was curteous and friendly!
Report a concern   November 21, 2024 — Rated 10 out of 10 by C.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Efficiency and professionalism

Report a concern   November 21, 2024 — Rated 5 out of 10 by B.I.L. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

Cuz they failed to put all my oil in my oil change and made my engine dry my check engine light came on and then they want to top it off that don't work you can blow someone's engine and if they paying for the oil to be changed you supposed to give them all that they supposed to get
Report a concern   November 20, 2024 — Rated 10 out of 10 by P.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

always go here
danny is great
Report a concern   November 20, 2024 — Rated 10 out of 10 by K.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly, knowledgeable employees. Really fast service. Nice, clean waiting area.

Report a concern   November 19, 2024 — Rated 10 out of 10 by R.T. Jiffy Lube of Severn
What did you like about your recent visit?

All of the WORKERS so VERY NICE!!!..
Report a concern   November 18, 2024 — Rated 10 out of 10 by K.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

Danny is the best.The whole crew is friendly and informative

Report a concern   November 18, 2024 — Rated 10 out of 10 by A.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everything and everyone

Report a concern   November 18, 2024 — Rated 10 out of 10 by T.G. Jiffy Lube of Severn
What did you like about your recent visit?

Great Service !

Report a concern   November 18, 2024 — Rated 10 out of 10 by C.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly people and fast service !
Report a concern   November 18, 2024 — Rated 10 out of 10 by J.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

great service as usual, quick and efficient.
Report a concern   November 17, 2024 — Rated 10 out of 10 by J.W. Jiffy Lube of Severn
What did you like about your recent visit?

Jiffy Lube was very helpful in letting me know what kind of new headlight I needed and tried their best to do what they could! Shout out to Brandon for being so awesome!
Report a concern   November 17, 2024 — Rated 10 out of 10 by I.A. Jiffy Lube of Pasadena
What did you like about your recent visit?

Professional

Report a concern   November 17, 2024 — Rated 10 out of 10 by E.R. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

People frenly

Report a concern   November 17, 2024 — Rated 10 out of 10 by J.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

It was a wonderful visit awesome

Report a concern   November 17, 2024 — Rated 10 out of 10 by D.B. Jiffy Lube of Severn
What did you like about your recent visit?

I like going to the Jiffy Lube. The mechanics are really good about listening to the customers and addressing all their concerns.
Report a concern   November 17, 2024 — Rated 10 out of 10 by S.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast, efficient, and friendly service. I’ve never had a negative experience.
Report a concern   November 17, 2024 — Rated 10 out of 10 by M.P.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

It was very quick. The staff were very honest about what I needed and did not need yet.

Report a concern   November 16, 2024 — Rated 10 out of 10 by S.P. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Great customer service

Report a concern   November 16, 2024 — Rated 10 out of 10 by M.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Good service.

Report a concern   November 16, 2024 — Rated 9 out of 10 by J.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very fast, very efficient
Report a concern   November 16, 2024 — Rated 10 out of 10 by C.Y. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Treated very nicely and didn’t wait long at all

Report a concern   November 14, 2024 — Rated 10 out of 10 by R.D. Jiffy Lube of Pasadena
What did you like about your recent visit?

The friendly knowledgeable people and the fact that the visit was short. Having a coupon didn't hurt either!
Report a concern   November 14, 2024 — Rated 10 out of 10 by K.N. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very friendly and receptive employees. Great customer service

Report a concern   November 14, 2024 — Rated 10 out of 10 by B.L. Jiffy Lube of Severn
What did you like about your recent visit?

Every thing went well


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