based on 3966 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They did excellently
When ever I return from having my oil changed I find puddles of oil under my truck it appears its residue from process of changing the oil.
Courteous, highly efficient, very knowledgable.
Timely service
I have been a customer for over twenty years. I think Lou and the crew do a great job
Honest professionals
All the guys are very professional,kind they get the job done !!!!!!
Very quick
Fast, friendly staff
Fast and friendly staff.
very long wait , very cold in the office
Service team was quick!
Good customer service
Awesome customer service 👏 👌 👍 😀 🙌
Great Service
Told me they rotated my tires, they did not. Had to go to the Glen burnie location to get that service done. Staff needs to be trained properly my advice.
This Jiffy Lube continues to deliver stellar service! They are always fast, friendly, and professional! After exiting your car, they always hold the door for people as they’re entering the lobby area. They explain everything and answer any questions. They also make helpful suggestions. A special shout out to Garcia who always delivers top notch customer service. He is an asset and I hope he never leaves this location. He is always a true gentleman and makes you feel like family. I have been using this location for years on all of my vehicles.
they always do GREAT job and communicate effectively
I have used this Jiffy Lube for many years and have always found the people who work here to be very helpful, friendly, and knowledgeable!!! I could not be more satisfied with them. You’re lucky to have them!
The always courteous customer service that I receive.
Professional and quickly in and out
courteous treatment from the staff.
Fastest around. Nice and professional group.
Everything ;)
Customer service
Fast, professional service!
I get mad when I left yesterday first time when I went they never reset my car and they not pick out the sticker so yesterday this this girl was in the register she was mad with me. I don’t know way if you when I left there I said, I never got to go back again.
Quick, professional service
The entire staff at the Pasadena MD location was amazing!!!!
This location is always amazing! They are always super quick and everyone is always so nice. The store manager is very welcoming and so is the team. Thank you Pasadena crew for making getting an oil change with a toddler, easy!