Booker

Average rating: 9.3 out of 10 based on 3771 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 5, 2025 — Rated 10 out of 10 by T.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

Good customer service, fast and friendly

Report a concern   January 5, 2025 — Rated 10 out of 10 by L.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Jennifer and the whole team shows that they understand stand service and care about your vehicle. They explain the charges and the recommendations without pressuring you. The speed of service is also good to see while doing the job correctly. I did not have to coffee on this visit but I could tell that it was hot. The waiting area is clean with new chairs.

Report a concern   January 5, 2025 — Rated 10 out of 10 by D.J. Jiffy Lube of Severn
What did you like about your recent visit?

Friendly staff, very quick and professional!

Report a concern   January 5, 2025 — Rated 10 out of 10 by M.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

I am
Always in and out ! , quick and professional

Report a concern   January 4, 2025 — Rated 5 out of 10 by R.K. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

Your prices have gone up but your discounts haven’t. I travel to Texas. There the Jiffy Lube coupons are sometimes 50% off. I’ve offered them after service but they are not accepted cause they’re from out of state.

Have used your service for years. Prices make continued patronage questionable.

Report a concern   January 4, 2025 — Rated 10 out of 10 by K.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast knowledgeable…Fool knows what he’s doing!

Report a concern   January 4, 2025 — Rated 10 out of 10 by J.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

There very helpful and nice

Report a concern   January 4, 2025 — Rated 10 out of 10 by M.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

good

Report a concern   January 4, 2025 — Rated 8 out of 10 by C.W. Jiffy Lube of Glen Burnie
What could we do to improve?

Prices are more than Pep Boys. Also, my visit took longer than expected because the oil for my rear differential had to be picked up. I drive a F-150 which is a popular truck so I would expect all the fluids for it to be on hand.

Report a concern   January 4, 2025 — Rated 9 out of 10 by V.M. Jiffy Lube of Severn
What did you like about your recent visit?

I was told more about the oil y'all use in my car

Report a concern   January 3, 2025 — Rated 10 out of 10 by B.C. Jiffy Lube of Millersville
What did you like about your recent visit?

The folks there are quick, accurate and efficient. This is my favorite Jiffy Lube location.

Report a concern   January 2, 2025 — Rated 10 out of 10 by M.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick , fast and friendly , my second time here , both times I had a good experience

Report a concern   January 2, 2025 — Rated 10 out of 10 by W.L. Jiffy Lube of Millersville
What did you like about your recent visit?

A MASS of people buzzed around my van and it was done in no time. My dash error gone and all is well with the world at that moment.

Report a concern   January 2, 2025 — Rated 10 out of 10 by J.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

I have always had a great visit at this Jiffy Lube and I have been going there for close to 10 years. They have been polite, respectful, courteous and the work has always been good!

Report a concern   January 2, 2025 — Rated 10 out of 10 by G.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

The staff were friendly, polite, professional and did a great job!

Report a concern   January 2, 2025 — Rated 10 out of 10 by O.A. Jiffy Lube of Severn
What did you like about your recent visit?

Quickness of service and quality of work

Report a concern   January 2, 2025 — Rated 10 out of 10 by D.P. Jiffy Lube of Severn
What did you like about your recent visit?

Professional, nice, customer service, fast

Report a concern   January 2, 2025 — Rated 10 out of 10 by T.C. Jiffy Lube of Severn
What did you like about your recent visit?

Excellent customer service.

Report a concern   January 1, 2025 — Rated 10 out of 10 by A.S. Jiffy Lube of Severn
What did you like about your recent visit?

Very quick, in and out for a fluids topping off.

Report a concern   January 1, 2025 — Rated 10 out of 10 by S.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very professional and excellent service!

Report a concern   January 1, 2025 — Rated 10 out of 10 by E.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Service was quick and friendly

Report a concern   January 1, 2025 — Rated 10 out of 10 by D.D. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The short girl with the pony tail helped me out a lot and displayed excellent customer service

Report a concern   January 1, 2025 — Rated 10 out of 10 by T.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Service was fast and you didn’t try to sell me something I didn’t want.

Report a concern   January 1, 2025 — Rated 10 out of 10 by L.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very friendly staff. Efficient. The wait was not long.

Report a concern   December 31, 2024 — Rated 10 out of 10 by D.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick and informal.

Report a concern   December 31, 2024 — Rated 10 out of 10 by C.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was friendly, and was in and out quickly.

Report a concern   December 31, 2024 — Rated 8 out of 10 by J.F. Jiffy Lube of Pasadena
What could we do to improve?

Prices and consistency in providing extra services like vacuuming and windshield cleaning. I don’t always get it.

Report a concern   December 31, 2024 — Rated 5 out of 10 by E.R. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

I arrived at last Saturday at 4:39pm and could not get an oil change. The workers reported that those that change oil left (for the day...lights were off downstairs and no one was there). I expect that when the shop is open I can get an oil change. They said, "it had been slow for the last hour"

Report a concern   December 31, 2024 — Rated 10 out of 10 by K.S. Jiffy Lube of Severn
What did you like about your recent visit?

Quick service was provided .

Report a concern   December 31, 2024 — Rated 10 out of 10 by L.J. Jiffy Lube of Millersville
What did you like about your recent visit?

Techs were very good and friendly.


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