Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 8.9 out of 10 based on 320 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 23, 2025 — Rated 0 out of 10 by C.S. Jiffy Lube of Beltsville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Waiting room smelled horrible and I had to wait outside because of the idor.

Report a concern   November 23, 2025 — Rated 10 out of 10 by J.F. Altoona Jiffy Lube
What did you like about your recent visit?

Workers were professional.

Report a concern   November 23, 2025 — Rated 10 out of 10 by T.S. Jiffy Lube of Annapolis
What did you like about your recent visit?

I appreciated the ease in getting the service I needed. The check in process was efficient and fast. The service itself was quick and complete. The employees were very pleasant and the waiting area comfortable.

Report a concern   November 23, 2025 — Rated 8 out of 10 by K.C. Jiffy Lube of Pikesville
What could we do to improve?

I appreciate the fast service and the professionalism of the team but i also had 3 greasy hand prints on my white car
One on the hood,one on the gas cap and the 3rd on the rear door

Report a concern   November 23, 2025 — Rated 10 out of 10 by R.R. Oxon Hill Jiffy Lube
What did you like about your recent visit?

My Mercedes-Benz is riding better than ever thanks to the responsive and detailed check of my car. I am thankful that the team recommeded a tire rotation and to clean my engine in addition the oil change that I orginally came in for.

Report a concern   November 23, 2025 — Rated 10 out of 10 by D.K. Jiffy Lube of Pikesville
What did you like about your recent visit?

Pleasant, polite and very friendly

Report a concern   November 23, 2025 — Rated 10 out of 10 by S.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Very professional and courteous.

Report a concern   November 22, 2025 — Rated 7 out of 10 by O.O. Jiffy Lube of Severn
What could we do to improve?

Great service

Report a concern   November 22, 2025 — Rated 9 out of 10 by A.I. Jiffy Lube of Reisterstown
What did you like about your recent visit?

The service men were professional, courteous, and efficient.

Report a concern   November 22, 2025 — Rated 10 out of 10 by K.W.C. Jiffy Lube of Severn
What did you like about your recent visit?

Always OUTSTANDING service. Everyone is so polite and helpful. Thank you.

Report a concern   November 22, 2025 — Rated 10 out of 10 by B.W. Altoona Jiffy Lube
What did you like about your recent visit?

Fast and friendly service

Report a concern   November 22, 2025 — Rated 10 out of 10 by M.L. Jiffy Lube of Annapolis
What did you like about your recent visit?

Friendly fast efficient

Report a concern   November 22, 2025 — Rated 10 out of 10 by T.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

People were friendly , helpful and professional.
I was able to get my car serviced promptly.
$59.00 is too much for air filter installation though.

Report a concern   November 22, 2025 — Rated 0 out of 10 by C.B. Jiffy Lube of Dundalk
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I had a 25$ off coupon for an oil change at hat cost me 138$ , which is expensive in itself I won’t be back

Report a concern   November 22, 2025 — Rated 9 out of 10 by R.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick work and thorough

Report a concern   November 22, 2025 — Rated 10 out of 10 by J.B. Jiffy Lube of Elkridge
What did you like about your recent visit?

Excellent service as always at this location!

Report a concern   November 22, 2025 — Rated 10 out of 10 by G.G. Jiffy Lube of Annapolis
What did you like about your recent visit?

Great experience

Report a concern   November 22, 2025 — Rated 9 out of 10 by C.G. Jiffy Lube of Annapolis
What did you like about your recent visit?

Fast and efficient

Report a concern   November 22, 2025 — Rated 0 out of 10 by W.G. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Will never go back

Report a concern   November 22, 2025 — Rated 10 out of 10 by M.M. Jiffy Lube of Annapolis
What did you like about your recent visit?

Quick and the staff is polite and helpful

Report a concern   November 22, 2025 — Rated 10 out of 10 by D.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

Quick, efficient, and thorough.

Report a concern   November 22, 2025 — Rated 10 out of 10 by T.T. Altoona Jiffy Lube
What did you like about your recent visit?

I have always been satisfied with the service. They do what was asked, they do bring up legitimate concerns from time to time but no coercion 💯

Report a concern   November 22, 2025 — Rated 10 out of 10 by F.G. Jiffy Lube of Laurel
What did you like about your recent visit?

Staff is always friendly and fast.

Report a concern   November 22, 2025 — Rated 10 out of 10 by P.D. Jiffy Lube of Beltsville
What did you like about your recent visit?

Excellent customer interaction. Provided information that one needed to pay attention to. Did not try to over sell needed action for your vehicle. I really appreciate their service. I trust my vehicle needs strictly with jiffy.

Report a concern   November 22, 2025 — Rated 0 out of 10 by D.C. Altoona Jiffy Lube
How did we disappoint you and what can we do to make things right?

Went for an oil change and was the only person there. I got the hard sell for new brakes and rotors and I was just inspected 4 months ago. Also told me I needed brake fluid changed which I just got changed in July. They then told me they would have to report to carfax that I declined brakes. Saw a 50 something woman and tried to make me a mark. Arrogant boy was condescending.

Report a concern   November 21, 2025 — Rated 10 out of 10 by M.A. Jiffy Lube of Laurel
What did you like about your recent visit?

The staff are courteous and well-informed.

Report a concern   November 21, 2025 — Rated 9 out of 10 by J.F. Jiffy Lube of Annapolis
What did you like about your recent visit?

Fast & friendly service

Report a concern   November 21, 2025 — Rated 9 out of 10 by P.M. Jiffy Lube of Johnstown
What did you like about your recent visit?

It was very quick and efficient

Report a concern   November 21, 2025 — Rated 5 out of 10 by D.B. Jiffy Lube of Owings Mills
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I came to get an oil change and now my headlights are not working.

Report a concern   November 21, 2025 — Rated 10 out of 10 by T.M. Altoona Jiffy Lube
What did you like about your recent visit?

I was kept well informed as to what could or needed to be done, in addition to the oil change. The attendants were very polite and respectful. I would highly recommend them to anyone…


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