Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.3 out of 10 based on 3788 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 30, 2025 — Rated 10 out of 10 by C.M. Jiffy Lube of Owings Mills
What did you like about your recent visit?

The customer service was excellent!

Report a concern   December 30, 2025 — Rated 10 out of 10 by J.D. Jiffy Lube of Crofton
What did you like about your recent visit?

Quick, friendly and informative

Report a concern   December 30, 2025 — Rated 10 out of 10 by P.G. Clarksville Jiffy Lube
What did you like about your recent visit?

Sean and the team are very thorough and explain things in a way I can understand.

Report a concern   December 30, 2025 — Rated 10 out of 10 by S.F. Jiffy Lube of Pikesville
What did you like about your recent visit?

Staff was very through and precise

Report a concern   December 30, 2025 — Rated 2 out of 10 by N. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

Did not install light correctly. Had to take back.

Asked about leaking they said no leak found. Next day fluid heavily dripping on ground to find out radiator cracked requiring full replacement.

Did not flush radiator. Test showed contaminated.

Report a concern   December 30, 2025 — Rated 5 out of 10 by C.S. Clarksville Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I have taken my 1984 Dodge Ram D150 to the Clarksville location for years. During my last oil change they said it had never been there. I switched to a diesel oil for a the last few oil changes and when I went for a top off, they wanted to charge me 10 dollars and this was my first top off. The employee helping me advocated for me so I didn’t have to pay but this was frustrating. In addition with this same vehicle, I wanted my tires rotated at my last oil change which I have had done there in the past but they said that the vehicle was slipping and refused to do it. I was going to use a free tire rotation I was promised after my tires on my Subaru Outback that I purchased there were terribly inflated. I have doubts that when I ask for my free tire rotationthat it will be honored, I have been a loyal customer bringing all my vehicles there for years.

Report a concern   December 30, 2025 — Rated 10 out of 10 by T.G. Jiffy Lube of Annapolis
What did you like about your recent visit?

Your crew went way above and beyond the normal service to resolve a small problem with my vehicle. Thank you

Report a concern   December 30, 2025 — Rated 10 out of 10 by D.M. Jiffy Lube of Crofton
What did you like about your recent visit?

Everything was great they took care of me right away

Report a concern   December 30, 2025 — Rated 10 out of 10 by D.H.L. Jiffy Lube of Laurel
What did you like about your recent visit?

The attendants are always friendly, knowledgeable and helpful in explaining anything they may find that needs attention. They are kind courteous and get the job done in a Jiff!

Report a concern   December 30, 2025 — Rated 5 out of 10 by B.G. Lewes Jiffy Lube
How did we disappoint you and what can we do to make things right?

The wait was an hour. The associates were excellent. Maybe appointments would be the answer????

Report a concern   December 29, 2025 — Rated 10 out of 10 by Y.C. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Professional staff

Report a concern   December 29, 2025 — Rated 10 out of 10 by M.T. Jiffy Lube of Laurel
What did you like about your recent visit?

Good service and friendly staff

Report a concern   December 29, 2025 — Rated 10 out of 10 by N.C.C. Jiffy Lube of Severn
What did you like about your recent visit?

Good customer service

Report a concern   December 29, 2025 — Rated 9 out of 10 by R.D. Altoona Jiffy Lube
What did you like about your recent visit?

We got in right away.

Report a concern   December 29, 2025 — Rated 9 out of 10 by S.H. Lewes Jiffy Lube
What did you like about your recent visit?

Professional staff. Given est. up front. No work was done without my consent but I also felt no pressure to add services

Report a concern   December 29, 2025 — Rated 10 out of 10 by J.S. Jiffy Lube of Reisterstown
What did you like about your recent visit?

It was easy and quick. Everyone there is so very nice

Report a concern   December 29, 2025 — Rated 10 out of 10 by D.R. Jiffy Lube of Johnstown
What did you like about your recent visit?

Workers were very friendly

Report a concern   December 29, 2025 — Rated 10 out of 10 by P.W. Jiffy Lube of Reisterstown
What did you like about your recent visit?

The representative that helped me was nice and efficient!

Report a concern   December 29, 2025 — Rated 10 out of 10 by S.F. Jiffy Lube of Crofton
What did you like about your recent visit?

Good service.

Report a concern   December 29, 2025 — Rated 10 out of 10 by A.B. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Amazing customer service at this location! Will be back soon :)

Report a concern   December 29, 2025 — Rated 5 out of 10 by D.V. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

I have used this location for my last 2 vehicles. Counting this visit and the previous 2 there have been 3 completely different crews. This crew, while they changed the oil and vacuumed and checked tire pressure. That was all. Know checking or showing me the air filter. No going over with me what was being done or what would be recommended. And when we closed out the trucks information was incorrect. Had tire pressure set at 35 where the doorsill clearly states 39. The sticker said the next oil change due in 3000 miles when clearly the recommended is 7500 mils. To top it off the did not clean the windows. Bottom line this current crew either was not trained properly or the just do no care. And it cant be blamed on being busy. Only one other vehicle at the time.Lastly the crews used to shout out when an aspect of the overall procedure/process was complete. This has been my experience at any location, and over thee years through 5 vehicles, I have been to every location in the vicinity. That is why the mediocre rating.

Report a concern   December 29, 2025 — Rated 10 out of 10 by J.T. Jiffy Lube of Elkridge
What did you like about your recent visit?

Very considerate and personable people. Did a great job qickly!!

Report a concern   December 29, 2025 — Rated 10 out of 10 by J.F. Jiffy Lube of Annapolis
What did you like about your recent visit?

Very efficient and they took my car into consideration

Report a concern   December 29, 2025 — Rated 10 out of 10 by K.C. Jiffy Lube of Pikesville
What did you like about your recent visit?

Every one working there were very professional and helpful with what I needed to get done.

Report a concern   December 29, 2025 — Rated 10 out of 10 by A.B. Lewes Jiffy Lube
What did you like about your recent visit?

Fast, efficient and good service. Thank you!

Report a concern   December 29, 2025 — Rated 0 out of 10 by D.K. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Did not put air in my tires did not clean my windows did not check my air filter did not do a light check air pressure still off very pool service at this location of a locations were attends. Give me your feedback. What should I

Report a concern   December 29, 2025 — Rated 10 out of 10 by M.K. Jiffy Lube of Dundalk
What did you like about your recent visit?

The whole team was on point, quick and respectful! Did a great job as usual!

Report a concern   December 29, 2025 — Rated 10 out of 10 by B.T. Jiffy Lube of Annapolis
What did you like about your recent visit?

They always provide good service. They are very good about going over what you need without being pushy.

Report a concern   December 29, 2025 — Rated 10 out of 10 by D.L. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Great service and team working there.

Report a concern   December 29, 2025 — Rated 10 out of 10 by R.K. Jiffy Lube of Millersville
What did you like about your recent visit?

Great service


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