based on 3509 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional staff and very efficient.
Quick service
Staff was very friendly as usual, but spoke to me like I was a child and tried to get me to pay for things on my vehicle that were 100% unnecessary (example-tire rotation on brand new tires I just had replaced). I understand they are pressured by Jiffy Lube to make as much $ off of people as possible, but assuming because I am a woman that I will fall for it-and then speaking to me like I am a dumb child-is not right. Typically go to Jiffy Lube in Altoona, and never had an issue like this there, so maybe I need to start going back to them again. Staff is extremely friendly and kind, so this isn't on them. It is on upper management for pushing them to squeeze $ out of people however possible. I do not want follow-up at this time. Happy New Year.
Such a nice Atmosphere and Helpful Customer services
Fast in and out fairly quick.
The technicians were professionals and the service was quick
Excellent customer service, friendly, quick, and let me know what I needed and DIDNT need done. Will certainly come back.
Very fast service
The staff was very communicative!
I came on 12/22/25 for an oil change and to check if I needed to change out any tires. Work order 157 and invoice 592737. Name removed Clarksville.
I was told that all tires were good and the engine was clean and the car had no issues with very little mileage. I choose the better oil for the engine and what I saw on the screen was the total was under $150. However my final charge was 303.51. I never had such an expansive bill for my 2022 Hyundai Kona.
I don’t understand what 3-step targeted maintenance rr is about and EXP one engine treatment.
Please call me at Phone number removed for an explanation. I showed my colleagues this bill and everyone was shocked.
the friendly team
Quick clean fast service
Quick and efficient!. Very kind staff
Fast and pleasant service
Friendly, efficient service.
The customer service and no wait time.
Friendly, clean, and quick service.
to expensive
Very fast service ,professional staff..Large waiting room
Read my review. The behavior of your millennial staff is disgusting! Don't contact me, remove me from your database. You will get nothing but bad reviews from me and I will tell anyone who will listen my story about your business! Name removed
Very quick and efficient and did not tell me I need all kinds of things done to my car.
Always friendly and polite and clean bathrooms
Fast service and everyone was very informative.
Great experience!!
John was great!
Honest recommendation
Great service! Very kind people here!!!
competent n courteous staff- pleasant-
answered questions efficiently-prompt service- knowledgable service people-
felt as though i received an excellent check of all aspects of my car- gave me confidence that my vehicle was more safe and would perform much better!
thank you! Happy New Year! wish you all the best! take care!
Quick and reliable
Motley crew you all have working there. Bunch of hoodlums.
Very quick