based on 5482 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and convenient.
Great desk guy named Tim Scott, great service
Fast, efficient customer service. Knowledgeable technicians. Great service.
They did an excellent job
Friendly, efficient, and caring
Great service but tire rotation is overpriced
Quick and efficent.
They were very professional
The service performed on my vehicle was fast and the wait time did t take long.
Good team.. Justin is a great manager he gets the job done..
The coffee. Also the oil change was efficient. A little costly though.
Friendly staff
The quick and friendly service
Nice customer service. I was greeted by a friendly mechanic. Asked questions and received helpful information. Fast service. In and out.
Everything decent, i wish the sitting area was bigger
I always have a good experience at this location. Very fast and the employees are nice and don’t try to sell me things I don’t need.
Fast professional service, they get you in and out in a "Jiffy"
I was in and out in about 12 mins. The technician was thorough and informative and gave me just what I needed; an oil change, a cabin filter and an oil filter.
I do like customer service was very respectful and they were prompt in service hope they stay that way because I hear Jiffy don’t do what they supposed to do but this Jiffy was very professional
Great Quick Service. Friendly employees
I received a ol changed today but i never received my sticker for the window on when i need to come back
Service was great but didn't put air in my tires.
took close to an hour and I was 3rd in line, prices increased for oil change, oil and shop expense -and charge for premium oil
The customer service and details in information
Every time I stop by jiffy lube for an oil change I am immediately met by one of the associates who is also always courteous and asked me what I am there for and has me on my way in no time at all. Always professional
Everyone was very nice and extremely helpful especially the lovely lady who checked me out
The person who handled my car didnt even ask me what oil i wanted to put, just put a random oil and came and told me it was done, I could not understand his English at all either, overcharging like crazy
Speed. The professionalism. That they kept me informed.
I really enjoyed coming to Jiffy Lube in Crofton, MD. Service was impeccable. I love the fact that, if I don't particularly like the oil options provided, I have the option to bring my own oil. I requested to have an addictive added during my oil changed and of course Jiffy Lube obliged with my request. Thank you Jiffy Lube for accommodating me, it really meant a lot. Until next time, keep providing extraordinary customer service!!
The staff was very professional and provided clear guidance on what services should be done right away and one that could wait and be completed at the next regular service.
Also friendly and courteous.