based on 5017 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very quick service and very professional.
Employees were friendly & personable. They explained the oil change and the other things they do checking over the vehicle.
Fast and great service!
Fast, courteous service. Staff were upbeat, enthusiastic. Made recommendations about additional services but did not push. Overall well done.
Quick and friendly
Poor customer service.
Not willing to take jiffy lube coupon.
I was greeted in a friendly manner and was escorted to the waiting room area. My vehicle was inspected, and I was informed of what needed to be done and it was done in a timely manner. I was informed every step of the way as to what was taking place And how long it would be before my vehicle was completed. I was also given a printout as well as a verbal explanation as to what other work needed to be done on the vehicle.
I would recommend this location to everyone because of the respect and quality of service which I received. I wouldn’t go anywhere else.
good quick service
Fast, courteous service.
Nothing to Add
Fast and friendly service
The service is always quick and efficient the service
Quick and easy to get my oil changed, but it is getting a little pricey. But they do an excellent job so I'll be back
Mac and company did a great job. Good service, quickly done, and a good price. I'll be back.
I liked everything. This Jiffy Lube is great. Very personable and honest!! Would definitely recommend. Keep up the great job.
Reset the "Remaining Oil Life" button. Show the customer the filters that are being replaced. Create a laminated check list. As each step is completed, check it off. Apply some WD-40 on your revolving doors. I noticed each time I visit there are new faces. The personnel ARE nice and respectful. I WILL be back, you have not yet lost a customer.
Happy Thanksgiving.
Sincerely,
Steve (aka Bo) Last name removed
2015 GMC Denali 3500, 6.6
Phone number removed
Easy, quick and professional
Everyone is always very nice & the service is super quick! In & out☺️
Mr Efficiency, the main rep, was very professional. The work was done qyuckly.
Quicker than I expected. Like the overall check that you do . Makes me feel confident that you'll let me know basic things that need addressed . Plus didn't realize that you check fluid levels and add if my needed. I leave knowing things are in order. Keep sending the coupons and I'll be back. One more, like the my d oil change check with free oil fill.
Very friendly people
The service and people are always 5-star and trustworthy
Excellent service. Everyone was very professional and they provided great recommendations.
I’ve been going to this Jiffy Lube for years. The work is always done correctly and quickly.
I’ve been going there for 23 years. The team is always friendly and competent, the lobby and bathroom are clean, and the coffee is fresh.
First time going to this Jiffy Lube and it was the best experience I’ve had in my many years a loyal customer. Great Service, Fast and Great and Friendly Employees. Great job guys! 10 Stars!
Quality of work, speed at which it was done, courteous behavior of the personnel.
I had a unsatisfied day at Jiffy Lube this morning. Let me start by saying this, the mechanics were very professional. The female that assist with oil change orders was out of line. She was unprofessional, unknowledgeable, impatient, and somewhat disrespectful toward me. We have been getting oil changes from Jiffy Lube for years. She was telling me what oil I use, and charged me for 6 quarts of oil too. Then continuing saying the price was up to $10. I tried to explain to her even if the price has risen. It wasn’t $101 from $73.dollars. I felt like I was being taken advantage. I don’t think I would be visiting, nor would I recommend anyone else to Jiffy Lube. Sincerely,
Courteous & efficient
When the tech checks the level of the oil, after the change, they should also show it to the customer.