What our patients think of us!

From Susan that wheeled me to my room and all the staff and Dr. Kara I was made very comfortable and taken care of while I was being treated. The diagnosis was fast and I was administered medications that relieved my discomfort quicker than I expected. Thank you Baylor Scott and White hospital for everything.

You have an excellent and caring staff. Everybody, from cleaning staff to Doctors are just amazing!

The front office staff was so welcoming, my nurse Ernest, was so pleasant and understanding of my pain and my doctor took the time to explain everything.

Very friendly and comforting!

It felt very rushed. I felt like I was inconveniencing them by being there. Only good thing is that it was the only place that saw me on a Sunday that was covered by my insurance but I felt like the doctor didn’t even look at me. He finished the exam before I was able to sit up straight. It’s Tuesday now and I still feel like crap.

All staff were polite, caring, great communicators, efficient. thorough explanation. Low wait time.

Always pleasant professional personnel. Never have any problems and is my preferred hospital/day surgery center.

well organized check in. Staff is friendly and helpful. Medical personnel took time to explain all aspects of the procedure.

Excellent communication & efficient processes

Quality, friendly, and professional.

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Waiting time for an EMERGENCY room was absolutely ridiculous. I was in a car crash and had to wait almost six hours for treatment in an empty waiting room.

Forgot my meds and gave me the wrong prescription

Everyone was very nice and helpful

Everyone was so friendly and helpful. They made sure I was comfortable and they made sure I knew exactly what was going to happen

Friendly staff

Quieter recovery area after surgery.

Everyone we interacted with was great!

Good

Friendly front desk check-in. Appreciated the lunch discount coupon

Kind, friendly, timely, responsive.

great medical staff and services!

Excellent staff

Organized, compassionate

Check-in is always quick, wait time isn't long, and everybody is always respectful and caring.

We appreciate that doctor and nurse really take good care of me! :)

Quick easy friendly thorough care.

They were very friendly and reassuring, and I felt I was in good hands.

Quick and efficient service ; everyone one was so kind and the Provider was very knowledgeable and helpful to provide medical care to me right away ; thanks so much !

Hospital staff was phenomenal! Everyone was so kind and incredibly helpful. Would highly recommend!