based on 8806 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nurse in the ER room was really a bad mouth. Robert
My wife was struggling with pain and clearly told its hard to find the vein for IV and need to be little careful. Since the delivery and postpartum team already made her hand bruised.
He replied saying, we are ER team and u wont believe how easy we make it and the very next moment he took more than 3 attempts and failed and then used some machine that shows veins. We are ok with it but he then said u might be having streptococcus issue and u can die if not diagnosed and later when he took urine sample, before he sent to ER he said its UTI which is not when tested.
ER team or a doctor should build positivity but his words made my wife cry for next 5 days till we got our blood culture results
The entire delivery team was great and I woill be recommending all future mamas to this hospital
Everyone is very friendly and professional. The atmosphere is clean and welcoming.
Everyone was great, polite and courteous, the surgery went well and very happy with the results.
I couldn’t have asked for a smoother experience for my hysterectomy. Everyone was so kind and thorough. It was a seamless experience. My husband was updated regularly and brought to be with me as soon as possible. I can’t say enough good things!
Personal experience with friendly service
I was able to bet on right away.
Lean efficient care. Took the time to explain everything
Friendly and professional!
The nurse I had to get me ready for surgery was so sweet and just happy to be where she's at
The second nurse I had in recovery was also very sweet attentive.
What made me feel so good was the fact that I felt from them that they were happy to be there it was a great work environment and they were there to serve and help me and they did that
Efficient. All the staff I interacted with were caring and professional. I felt very well taken care of.I knew what was happening every step of the way. While I don’t want to have to be there again, I would definitely choose this hospital again if the need arises.
Always good and professional.
All of the staffs were very polite and knowledgeable 👍
Close to home and the staff was very nice.
The service was fast, efficient, and very responsive.
The service was quick and the staff was friendly and attentive.
The wait was entirely too long.
Your staff are allways so helpful.
Baylor Scott & White care is consistently outstanding. Friendly, caring and professional.
Everyone I encountered seemed to be happy to work there and treated me as if I were one of their family.
Everything
Friendly front desk personnel. Everyone is helpful. Cafe staff is wonderful and accommodating. Nice nurses that treat you with respect and check in on you.
No waiting. Fast service. They were great!!
Very smooth process. Everyone very nice and professional.
Everyone was nice and very professional and took good care of me.
All personnel were efficient and kind
On time
Everybody was friendly and professional.
Each doctor is very caring and kind as they give you a very clear understanding of what they did during surgery and what it looks like now. Dr. K
Spends as much time answering questions that you may have.
I I am very pleased with my outcome of the surgery! Dr. K was very thorough and did a nice
job. Can’t wait till I stop hurting!, But I know that will be a while. I highly recommend this practice and doctors!
Everything