Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8806 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 11, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Medical team, nurses care and food was great. Would highly recommend!

Report a concern   March 11, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Super quick and friendly!

Report a concern   March 11, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

great people

Report a concern   March 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff and nurses were great and attentive and made me feel comfortable at all times. If u need care or surgery I definitly recommend this hospital. Every one is friendly and professional and I felt very cared for and comfortable at all times.

Report a concern   March 10, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The facility and staff are excellent. Drs are friendly and concerned among with nurses and support staff.

Report a concern   March 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very efficient check in - immediate. Admission to surgery - very organized. Staff and doctors explained in detail the procedures and what to expect after. Staff was very friendly and helpful. Beautiful facility. Was very comfortable from the time I walked into the hospital for check in.

Report a concern   March 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Convenient to where I live.

Report a concern   March 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every person in charge of my care while I gave birth to my first born was AMAZING! I can’t recommend this facility enough! Uzi is the most wonderful labor and delivery nurse along with Anna. Ani and Suzanne helped take care of my son and they are the best. Maricar, Olivia and Michelle took care of me and were so patient with me in postpartum. Thank you all for making my experience top notch!

Report a concern   March 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff was very professional, And Very friendly. And explain everything I need to do actor of m released

Report a concern   March 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Caring staff-excellence all the way around

Report a concern   March 8, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, professional staff. Beautiful facility and waiting area. The beepers for family while waiting was great. Free coffee and muffins.

Report a concern   March 8, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very patient minded, focused and caring.

Report a concern   March 8, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every one cares

Report a concern   March 8, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I did not have to wait for care to began

Doctor and nurse were very knowledgeable and informed me of all things being done and results of tests. Care was excellent.
😊

Report a concern   March 8, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so professional and caring. They made sure I understood everything. Just a wonderful experience. Thank you

Report a concern   March 8, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff! Everyone was so wonderful in making me feel comfortable after my delivery.

Report a concern   March 8, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything

Report a concern   March 7, 2025 — Rated 5 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

They do not accept ambulances. They deal with delivering babies and surgery patients. You are better off going to a full service hospital.

Report a concern   March 7, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Friendly, professional and quick service!

Report a concern   March 7, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

My granddaughter was born at the hospital.

Report a concern   March 7, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

great staff

Report a concern   March 7, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone was so accommodating and helpful! Super friendly staff! I highly recommend coming here if you are in need of emergency assistance!

Report a concern   March 7, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone made a tough experience better and manageable.

Report a concern   March 7, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly

Report a concern   March 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything. The whole nursing staff, the person that checked us in, the anesthetist, OR nurses, and RR nurses, of course the greatest Dr ever - Dr. Christian Royer. From the moment we entered the hospital to the time we left; everyone treated us like we were the only people in the hospital. Very organized, very accommodating and very friendly the whole time for me, my husband and my daughter. I will highly recommend BSW Frisco hospital, many times over.

Report a concern   March 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

The staff was very friendly and efficient. They took their time to explain the diagnosis and treatment and even escorted us to the pharmacy.

Report a concern   March 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything

Report a concern   March 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone is extremely friendly and took great care of me. Doctors and nurses were very good at guiding me through each step of the process before and after my surgery, the doctor personally came out and spoke to my wife and put her at ease. The waiting areas were clean and inviting.

I would definitely recommend others to use this hospital.

Report a concern   March 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Care from team - all the way from drs to PAs to front desk

Report a concern   March 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly and attentive staff, clean atmosphere, and accommodations.


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