based on 9266 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff was extraordinary
I’m. Very grateful that you prayed for me before the surgery.
Great communication and bedside manner.
I was seen quickly. Staff was friendly and efficient. May have to go back, hopefully not.
Everyone was so kind, and I felt completely at ease during the procedure.
All
Everyone was freindly and professional . The Dr treated me and explained everything before I left.
Very organized and every question was answered. Staff was great!
Great staff. Relaxing atmosphere
From check-in to check-out, the process was very easy. All of the staff were extremely friendly and just great caring people. Going to a hospital or a clinic for a procedure can be very trying, but I felt very at ease at this facility.
Readiness
Very professional, caring and friendly staff
check in was slow, dr. didn't have tools like neck ultrasound, he missed the issue even though he tested for it, should have on call drs for optometry, orthopedics, etc emergencies rather than having to call in and schedule somewhere next day. if it was an emergency he said only emergency room that was capable to handle it was in Dallas and he didn't recommend i go there. if there is a serious issue either we don't have open urgent cares or if they cant handle it we have to go to ER but then ER cant handle it and we have to see dr when it is open even if is after a weekend. plus we end up with huge ER bill for small check up and them to tell us they dont have the tools.
How knowledgable the doctors are and their attention to detail with optimal care.
I was impressed by how clean and sterile the environment was, which made me feel much safer and Wait Times ,Communication…
Wonderful staff all around!
Everyone was friendly and professional.
Everyone was friendly and answered my questions. Surgery went well, both the surgeon and anesthesiologist were great, and the nurses were very helpful.
Fast and attentive service.
The professional care given by your staff of nurses and drs.
Everyone was extremely kind, caring, & thorough. The entire experience was great from start to finish. Thank you
Initial intake at the front desk was fantastic. The staff was friendly, well organized and efficient. The nurse that took care of me prior to surgery Teresa was great. She took great care starting my IV, I can be a real hard stick, sometimes it takes 7 tries, she got it first time. The Anesthesiologist took all of my information quickly, I requested to be put under slowly and awakened slowly, he did a great job, I had no issues. Dr. Beckman gave my wife all of the information from the procedure in a clear and understandable manner...I couldn't have asked for better care. Dr. Beckman is great.
Everyone helping me from the receptionist to Nurse Summer, who made a painful stick not so painful, thank you. The anesthesiologist spoke with me and made me comfortable with the process and answered all of my questions. And of course Dr. Taylor has done a great job from our first meeting through the surgery. All the staff were great and thanks to each and every one of them.
Wonderful experience! Everyone was very friendly and helpful from start to finish. I would definitely recommend this BSW Medical Center to anyone needing a medical help in the near future.
Very great service from labor and delivery to postpartum.
Everything
All good thanks
You got me in and out quickly
Service, nurses, facility and care
Amazing nurses and fantastic staff. Made me feel so comfortable and right at home.