based on 8359 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional, and friendly.
The ease of arriving my visit was great! The staff super friendly and helpful and the service overall was a pleasant process.
Individuals were very knowledgeable and efficient.
Friendly staff, small atmosphere.
Everyone is very f
Labor and delivery is great! Most of the postpartum nurses are great but there are a few who doesn't seem to respond enough, did their bare minimum job to keep up the job. Orher than that i had great experience at Baylor and Scott.
Friendly and efficient.
Professional, helpful,friendly. My third time to need their help. Don't want see them them again, but if I need to, they are number one on my go to list.
Nurse staff
ER doctors and nurses
Amazing staff
The post operative care was great.
The nurses were superb, both in demeanor and skill (e.g. putting the IV in for someone who usually has problems with it). Very patient with my questions, and very friendly.
The nursing and check in staff were all great! The ER nurse Beau was with me most
Of the time and did a wonderful job.
Staff at entrance very helpful and efficient
Everyone is friendly snd competent
Personal care from the front desk to discharge.
Dr Knoll scheduled me there
Friendly, welcoming, efficient. Treated with courtesy and professionalism.
Working with cost of treatment, nurses seem to care, nurse calling in person to discuss health history and NOT making me do it in line. It's helpful to be able to talk to a nurse in person about questions for my upcoming procedure.
Courteous, to the point
They defiantly took care of me and made sure I was ok. Nurses,Dr and assistance were very helpful. Defiantly recommend this hospital.
Very caring staff
The whole experience was great from check in to checkout. Everyone was very friendly and helpful throughout the procedure.
Everything. Matt, Tony. and Paul were fabulous and so personable. I was well taken care of. The ER doctor came in immediately. Answered all my questions.
Wonderful staff!! Very kind and caring, explained everything they were doing before surgery and why they were doing it. Just a great experience
Every employee I encountered was professional and personable.
Professional, competent, compassionate service.
Very impressed with the staff. Everyone was so friendly, caring, & attentive.
All the staff are so professional and friendly
Beautiful facility. Received individual attention. Employees seemed happy, comfortable and knowledgeable, which makes a better customer experience. Waiting area was warm and inviting.

The nurses were awesome and they made sure I got sleep when I needed it.