based on 9047 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
every thing
Everyone from registration, L&D, postpartum, nursery, and lactation were great. I really cannot thank my L&D nurse enough though, Kristina. I was so nervous for the c section and she definitely made me way more comfortable and calm. I’m so glad she was our nurse from start of check in, to the OR, and in recovery!
Very friendly staff and nurses. Felt well taken care of
Julie, Penny, and the young lady that performed CT scan (cant remember her name) as well as Doctor Dryden...Lovely People! Very knowledgable, attentive and efficient!
Very nice, clean facility and a mile and change from my residence...perfect!
Jim Last name removed
Very friendly and loving environment
Everyone was nice kind and caring
Nice nurses
The entire labor and delivery staff is incredible. They listen and go above and beyond.
Friendly and very professional
Highly trained professionals
Showed great respect for patients
Fast and efficient
Food was great, staff was friendly. Issues were addressed promptly
My entire nursing team was incredible, and the food made us feel like we were at a resort!
Very friendly and professional service
Ok
Friendly
All the nurses and staff are extremely attentive and nice. The bedside manner was wonderful and it made my experience all that much better.
I was glad to be there for what was needed. All the nursing staff was wonderful. I felt very CARED FOR. Exactly what a person wants but too few get.
Been to this ER several times abd never had a bad experience. All medical staff have such good bedside manner.
They work quickly as a team to figure out what the patient needs are and spring into action
My recent experience was, as always, pleasant and professional. I have been a patient at BSW for years and feel very fortunate to have the quality of care they provide. I have no hesitation recommending them to family or friends.
My processing began quickly upon my arrival, and once the situation was determined, I was quickly sent to a nearby Scott and White facility where a sonagram is available. This piece of equipment was used by the technical staff there to determine I did not have a blood clot in my leg. They then discharged me with instructions to followup and treat the swollen leg. Everyone was professional and friendly. An excellent experience.
The friendliness of the entire staff!
The staff was amazing. Everyone was kind and helpful.
Very friendly and efficient.
Easy registration, no long waiting times and efficient staff
The overall service was excellent from the checking in to recovery.
likeable, friendly nurses.
Everyone made me feel super comfortable. Thanks!
Top notch medical care! Friendly staff, attentive, caring, thorough. I felt like they addressed my concerns.
Friendly and caring. Very attentive.
Everyone was very professional, warm & welcoming. They were very detailed in explaining the registration process & the paperwork. They went above and beyond to help me secure medical transport home after my procedure when my ride home fell through. I'm very happy with the service I received.