based on 1637 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional staff.
Everyone was very friendly and made me feel at ease before my procedure.
Service and caring staff
being advised to drink more protein to help heal c section.
Easy patient drop-off and admitting. Pleasant waiting area for families. Friendly and courteous staff. Good care throughout my stay.
Fast and professional practice.
Just too far from my home.
Friendly people
Staff was very nice and efficient.
Everything about my experience at BS&W in Frisco was great. Every person I encountered was friendly, helpful, and professional. They all made me feel comfortable and at ease when I was anxious about having the procedure. Definitely will recommend it to my family and friends.
Location, staff, convenience
More doctors.
Totally wonderful! Every single person who treasured the laceration in my skull was kind and careful and professional. Although my fall had been traumatic, my experience in your emergency room was almost fun!
By the way, I was a Baylor University English professor for 37 years.
Caring staff, nurses and doctor were very kind and helpful. They were flexible when plans changed, knew exactly what to do, and we’re very encouraging along the way.
Seen promptly, very professional. Complete exam for concern. Hip X-Ray completed as requested. Very timely service. Appreciate it. Thank you. Follow-up call following day from a nurse.
Very professional helpful staff and procedures and appointments are completed on time!!
I had the best experience with CRNA Jay, he was very professional, compassionate, and knowledgeable. He was available as soon as I needed a pain relief and was very supportive and personable during my surgery. He is the asset of Baylor Scott and White hospital.
Everything! All the people are gracious and caring and treat you with respect. The facility itself is inviting and warming to wait in. Always my first choice of where to go.
Everything was first class. I want to deliver all my babies here. The nurses, doctors, cleaning staff and kitchen was amazing. VERY clean and nurses felt like family. You could tell they loved their job and were happy to be there. The LD room was huge and postpartum was very nice. Although the couch was poorly designed my husband didn’t complain.
Doctor disappointing.
Friendly medical staff, no wait.
Great service, well prepared, nice and caring.
Wonderful staff. Excellent care. Doctor and Nurse were awesome.
Friendly and knowledgeable staff. Great experience
Everyone was very professional and the service an attention was quick.
Great doctor. Able to get appts quickly. Staff are all professional
I was seen quickly and treated by a friendly, knowledgeable and respectful crew. I’ve already recommended them to family and friends. First class treatment all around.
They had a good staff in the OR and were real positive people.
service was quick, personnel was thorough and courteous, got good results
Polite professional caring friendly