based on 4130 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Organized and efficient. Very comfortable experience in every way
Clean facility, staff were nice and friendly
Made to feel relaxed and in knowledgeable good hands
Great nursing staff & lactation consultants.
The nurse Vanessa was very rude. She talked over me and was snappy. She assumed I don't work, she gave me discharge papers without a work excuse. Her attitude screamed that she doesn't like certain people.
Dr. Abidi didn't do much for me. I told her my recent diagnosis, she took that and used it as an excuse to not treat me properly. In result of this, I woke up with swollen feet. Had she thoroughly examined me, that could have been avoided.
Staff was very nice and professional. Easy in and out
Outstanding friendly staff
Everyone was very nice.
Everyone I dealt with during my recent procedure was very competent and very polite and personable.
Promptness and professional response
Friendly, responsive, caring and they listened to my needs.
RN staff were all very kind and supportive in Day Surgery.
Everything was handled without any problems. Procedure went smoothly and everyone involved was friendly and helpful
Everyone was very helpful and very professional. The procedure that I had was on time and everyone was a pleasure to work with.
The nursing staff, especially those in post op, is exceptional. Fantastic care was given.
My nurse Julie and Dr. Lee were both incredibly kind, knowledgeable, and professional. I was treated quickly.
Everyone was great
Process was straightforward and simple. Care was excellent from beginning to end.
Doctor was good, very efficient hospital.
You are the BEST! Great facilities, well trained and pleasant staff and very skilled doctors.
Very pleasant and quiet place. ......very comfortable chairs. Personable and professional staff.
Very friendly people clean facility And very efficient
Quick, efficient and sympathetic.
Everyone was attentive to my care and communicated the next steps.
Cleanliness, Doctor's expertise
I was treated promptly and efficiently by friendly and pleasant staff members.
Clean, prompt, excellent staff.
I recently delivered at this facility and would recommend it to anyone! All the nurses and staff were friendly and welcoming.
Thank you for making it a great experience!
I was seen quickly, received thorough testing and treatment, diagnosis. I am completely happy with service I received.
Everyone at BSW Frisco was super nice, respectful, and professional. Thank you for taking care of my mom, and for putting with my jokes. I enjoyed our visit