based on 4244 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very educate staff
The staff were amazing and kind, very helpful and they were there for everything we needed ❤️ everything was amazing, iff to was our second time there and for sure we will highly recommend about this hospital 🙏🏼😍 Thank you again for everything!!!
The facility was very clean. Employees were friendly & thoughtful. I felt well taken care of
The staff was amazing. Everyone was super professional and helpful. We are so glad we delivered our baby here.
Everyone was very helpful and nice. Service was efficient also
Everyone was so friendly, patient, and kind. Very helpful and comforting.
Great customer service, professional, and fast!
Everyone was so professional, friendly, & thorough. Thank you to everyone!!
The service was quick and on target
Professional, courteous and thorough
Openess
Everyone friendly and helpful!
I had such a wonderful birth experience. The amount of professionalism was outstanding and I definitely felt taken care of from every staff member we interacted with.
The staff was so incredibly wonderful once we were there but they weren’t very responsive when calling the week before. My son is autistic and they went out of their way to understand his needs and meet them, so grateful. More medical professionals need to understand what autism is so they can work with each family individually as the spectrum is so large. Best facility ever!
Great service, wonderful staff. Had a very good experience. Kevin and Jill in pre-op were fantastic!
Everyone especially great to me and my husband. They made us feel comfortable.
Able to be seen in the ER within minutes of arriving. Knowledgeable staff and accommodating to needs. Ultrasound tech was extremely nice and made me have a peace of mind in a stressful situation. Thank you!
The pre enrollment activity made the morning arrival go smoothly and quickly. The nurses were friendly, efficient, and professional. The anesthesiologist was knowledgeable and personable. Dr. Last name removed is an excellent surgeon and the experience was as pleasant as it could be!
Very professional, friendly, reassuring, good spiritual feel
Very professional
Great!!!
Staff was friendly and helpful.
Nurses were amazingly helpful and explained things every step of the way.
Wonderful people. “As much fun as you can have being operated on”
Efficient and friendly
They took care of me right away. The Dr. Came and go but the Mr.Ernest ( nurse) was taking care off me. He was very professional and explained everything to me. I was scare but he let me know everything and calm my nerves.
Extremely pleased with my surgery procedure (neck, remove approximate half of my thyroid). Every one that we meet at your Hospital was personable, professional and caring including, Dr’s Tseng and his staff, nursing, surgical team, a dj hospital staff). Each took the time to explain what/ when and how my care would occur. I had expected to spend the night following surgery in the hospital, as it turned out I was sent home to sleep in my own bed. Thanks to all at Baylor Frisco for a very good experience and happy I’m pleased to recommend your Hospital.
Friendly from start to finish
Skillful, friendly and knowledgeable. The wait time is short.
Registration was quick, called back within minutes, everyone was very kind and patient, nurses, providers and techs all took good care of me and made me feel important. We are new here and very happy we made the choice. Our first time.