based on 2371 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff were professional & friendly , made me relax before & after my procedure.
Very quick and thorough service
From the time I walked into BS&W in Frisco on Warren Parkway the staff was very nice and helpful and service with a smile. Thank you for having such friendly and knowledgeable staff. My experience was nice and pain free. Nurse Kevin and Nurse Tanner were awesome and took great care of me.
Prompt and professional treatment.
Receptionists (2) seem more interested in taking all calls first before taking people standing in front of them waiting to check in for surgery.
everyone did their job well and were happy and pleasant. Thank you.
from receptionist checking in, to outpatient surgery team, doctor, staff and finally discharging me, everything was first class n great. Thank you for such tremendous professional service
Prompt attention. Careful review of my issues and quick review of what needed to be done. Polite stsff.
The entire staff! From registration to exit, every single person I engaged with was awesome! I cannot give enough stars or ratings to equal the compassionate care and genuine care I received. TRULY 5-star treatment,
Very kind and caring staff
Completely positive experience from pre-op through discharge. Very attentive staff.
everything
Completed service that was done and gave me all results from bloodwork.
Quick, professional.
Excellent care and courteous behavior
Everyone was very friendly and efficient.
The nurses were amazing and helped me through such a stressful time!
Very efficient and friendly
Quality patient care
The process is smooth front start to finish and the staff is always friendly!
Quickness and friendliness
everyone was professional and courteous
Don’t need an emergency room doctor asking me what I kind of medication I want!!!!!! I’m still so upset I can’t comprehend this!
Professional staff, nice facility, attentive from the moment you walk in the door!!
The staff was extremely responsive and courteous.
Excellent care!! Thank you all
Fast, efficient, well trained doctors and nurses. Great patient.
I have always felt safe and comforted by the staff at all three of Baylor hospitals I’ve been treated at recently.
From the office visit till my labor all helath care professionals were supportive
Everyone was kind and considerate. They knew what they were doing.