based on 8361 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff very cordial and easy to work with.
Everyone is cheerful and helpful.
The knowledge, professionalism and friendliness of the hospital staff.
Every nurs, tech, doc, treated me well. Room services and housekeeping where the best
It’s a professional, feeling from the very start walking into the building whether you were using the emergency services or needing help any information as to the location of some of the other offices
Everyone was helpful and kind! They were supportive during the whole stay.
Everyone was courteous. From.front admitting to going home. Dr took time to explain what he thought an what CT SCAN SAID. I appreciate Everyone. Britney was kind an very patient..thank you.
Great service very good help in prepration
Everything
Nurse Anesthestatist needs to listen to the patient and follow thru on what they promised instead of just bobbing their head and saying yes.
Front ladies are extremely charming and kind.
Everything at Baylor was very organized and on time. The staff was tremendous all around. My procedure went off without a hitch. Thank you Baylor, Scott and White Frisco for your outstanding service!
From the check in to the nurses in both pre-op and recovery everyone was awesome and so kind.
All of the staff were super friendly and attentive. They went above and beyond to help
I went through check-in very quickly and was in an examination room within minutes. Nurse was fantastic and doctor got down to business.
You never contacted me after my surgery to see how I was doing. I was in so much pain and after I called my Dr Knoll who also didn’t call me to see how I was doing I had to wait 3 days to get the pharmacy to get the right pain meds. I am 6 days post surgery and still no one has asked how I am. With a lot of swelling and pain after this wrist fusion I wish I had ever had it done.
Greeting, organized, detail oriented.
Fast service and excwllent customer attention.
Very friendly and attentive.
Your facility is fantastic from your nurses, physicians, food quality and ancillary services. We were so happy with the care we received. It seemed like everyone really cared about us and our well being. We will keep coming to your facility because we always leave feeling that your organization gave us excellent care.
Everything
Best birth and postpartum experience! Every nurse and doctor was amazing! I felt like both baby and I were very well taken care of. Everyone was so great with communicating and it was the best experience I have had with a hospital to date!
Always friendly staff and prompt attention to my concerns.
Hospital reception and entire nursing staff are outstanding!! Hospital cleanliness is fantastic and love the appearance of the reception and check-in area..
Keep up with the great work to all!
Staff were friendly and helpful. They listened to my concerns and made sure I was taken care of in a timely manner.
Friendly and accommodating staff. Super clean. Had my baby here on 4/20 and this stay was superior to the one I had with my first. Would come here for anything.
Everything was very organized. No hiccups,no waiting. All doctors,nurses and support staff know their job really well.They make the patient feel utmost comfortable. They also keep Patient's family informed timely relieving the family's stress.
Very friendly staff and expedient care. I was in and out within. 30 min.
Customer service is excellent
The personal touch and kindness shown by everyone I encountered.