based on 8361 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The OR group
Facility is outstanding
I had a great experience at BSWF getting my port placed so I could start chemotherapy. Summer, in pre-op, was the best nurse! She made me comfy, got my IV on the first stick, explained everything thoroughly, and anticipated my needs before I could even ask.
Respectful, friendly, patient and supportive.
Very clean hospital from what I seen in my groggy end.
Fast care, kind and empathetic nurses and providers
The nurses were amazing especially Glenn he was outstanding and made my stay enjoyable
I did not wait long to see the doctor. All my questions were answered and my regular doctors changed my medication to correct the problem. The doctor and nurse were great too.
Everyone was very nice. Jessica was extremely nice, appearing very genuine in helping.
Clean and efficient
Very caring and friendly personal.
Everyone was so nice and professional
Fast service little wait time and smart doctors
Dr.Lee and nurse Paul were so knowledgeable and efficient with my condition.
Effecentcy
From the time I checked in to the time I was released I was treated with respect, concern and attentiveness. I felt that all cared about my health and myself as a whole. Truly remarkable care.
Yes, we liked your service 👌😊
Everyone we associated with from check-in to check-out were kind, considerate and very friendly. Made the whole experience wonderful.
Excellent all the way around!
Dawn was the most wonderful labor and delivery nurse! And we have had the most pleasant experience with Dr Holt!
Our only complaint was that we didn’t like having someone come in and try to force us to do newborn pictures.
Very friendly, informative, and welcoming. They took care of everything and made me feel very comfortable during from beginning to end.
The nurses, Anesthesia team (Keith specifically) and Dr. Ward were all amazing. They made me feel comfortable and safely brought my new baby boy into this world. Very thankful for everyone involved!
Staff are friendly and patient.
After waking up from surgery they attended to me and made certain that I was functional before moving to release me.
Friendly staff. Time sensitive. Therapist knowledgeable & friendly.
Friendly staff, very responsive to my needs. Was very happy as with all my surgeries with Dr. Royer.
This is a very important moment in my life. And I’m so glad that I can have my lifetime event at Frisco Baylor. I have to say EVERY SINGLE ONE from this hospital is so friendly, knowledgeable and working with passion. Special shout out to Brenda and Michael from labor and delivery, they are the BEST medical professionals I ever seen in my life. And many thanks to all the nurses from post partum. They helped me since the moment I entered the room. They answer my questions at 4am and provide professional support to all my requests. The food is AMAZING too. They have the best lactation consultants and the most patient nursing staff. Special shout out to Tina, Caitlyn, Shy, Latoya, Michele, Maria. If I plan to have a second child, I will definitely come back and stay at Frisco Baylor again.
very friendly and made you feel comfortable
Staff was polite and attentive.
The front desk and the medical staff are carrying and professional
The staff is professional, friendly and compassionate. I felt confident I was in good hands every step of the way.