based on 8346 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Comfortable, easy, organized
Great process of checking in all the way to checking out. Nurse and staff were helpful and friendly. Any questions I had, they got answers for me. Felt like I was valued throughout the entire process.
Great people skills& communication to patient
Great
Nurses and all staff were amazing! I could not have asked for a better experience!
Everything.
No suggestions for change in operations.
Thank you.
Name removed.
The facility is beautiful. The entire staff is very friendly and professional. Their organization skills were beyond great. They are totally committed into making their patients feel very comfortable and secure as well as family members. Parking can be a bit difficult, but that may just have been on that day, however, there is valet service. I really like this hospital and highly recommend it.
Very good
Very helpful & kind staff.
Excellent service by all at the hospital
whole process was great! Wonderful team of great people to make me feel at ease, professional to the tee. My surgery went far better than expected for a 2 hr plus surgery...my wife had surgery many years ago and her lip was ripped on the side, probably a breathing tube with too much pressure from negligence of that hospital...I had a breathing tube also, but no sore lip or rubbing. I can tell care was taken and my doctor and the staff were careful at every step, no bruises. even the iv stick has just a small bruise...healing is going great..
Professional, courteous
Awesome
Great! Thorough, fast, friendly!!!
The staff were very kind, engaging, gave attention to detail. Tanner was especially great at what he did checking me in.
Very professional and personal!
Very friendly staff upon registering.
Very professional.
was a great place every one was friendly
Everyone was professional and I was in and out
Very professional, courteous, and prompt. I will definately recommend the Baylor Frisco to anyone.
My EKG came back abnormal. They never told me anything and sent me back home. I had same issue next night.
Everyone there was so kind. All my concerns were listened to. Things are well explained to me. And they took very good care of me.
Fast and very personable
It was a very good experience. On time with minimal waiting. Everyone was kind and helpful.
Staff and facility are exceptional.
all went well. Thank you.
Competency
Friendly
The whole staff and physicians were amazing. Made an uncomfortable procedure very manageable. Thank you!