based on 8894 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nurses really did take good care and were really helpful.
Appreciate all the support provided during my delivery and postpartum process.
Great nurses and doctors.
I would like to say the service provided was absolutely the best I have ever experienced at a hospital. From the time I arrived at check in to the time I left, the service from everyone that I was associated with was great. I would recommend Baylor Scott to everyone that would ask me where to go for medical treatment or any medical issues. Thanks yo everyone there from the receptioniist, y o Tanner, to the procedure staff, recovery people, everyone else that helped me along the way!
everyone treats my wife and i like family
All the nurses and doctors were very informative and answered all my questions. They were all very friendly and made me feel comfortable.
Check in and wait process was easy. Staff was courteous and efficient.
The pre op and post op nurses were all so nice.. They do a great job.
Friendly, competent personnel
My experience with baylor&white was good ,the way they treat and services was good .
Colonoscopy
All staff was very informative and supportive.
Everyone who took care of me and my baby from labor and delivery until my discharge knows what they are doing, very knowledgeable. Specially Jessica and Marqueza they keep me calm during labor, Stacy for taking care of our baby and for giving us very valuable education on how to take care of her. Olivia for very thorough discharge instructions.
It was a very pleasant experience from check in to discharge. Great nursing staff.
The environment was pleasant along with the staff.
The communication from the beginning to the end of my procedure.
Staff is always friendly and professional. I rarely wait when I arrive for an appointment, and if there is a wait, I am kept up to date on the status. All of the physicians have been very knowledgeable, helpful and caring.
Friendly and professional
Great and friendly service
Very professional personnel. Kind, courteous and understanding.
All of the nurses were so hospitable and made me feel extremely cared for and comfortable during labor and postpartum. The nursery team helped care for my baby when I was exhausted and they helped answer any questions or concerns I had.
The staff was very friendly, informative, and comforting. They made me feel at ease throughout the whole process.
Excellent staff, facility and communication.
Check-in occurred quickly and we were escorted to a treatment room. Nurses were professional and caring. Doctor was excellent. He listened intently and explained tests and next steps very well.
I received excellent care from the time I walked into the building until I left
The nursing staff was outstanding in every way.
Promt attention and nice nurses and doctors.
not a long way to see the doctor
Everyone was efficient and I was out quickly
When having our first baby, the nurses and doctors did such a phenomenal job making us feel encouraged and cared for throughout our entire stay. They made sure I was doing well physically after labor and took incredible care of our baby girl throughout the night after she was born. We are so grateful for the kindness, attentiveness, and support we received from the whole team.
Great service.
Noone told me there was no cafeteria and I was there for hours waiting for my husband.
The reception staff was very nice and organized and precise. I had a very kind and organized doctor, and Dr. Elder is an excellent and good surgeon. Thank you to everyone.