based on 8353 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, professional, and organized…
Fast
Very clean
Nice staff
Staff was alert & quick to get me set up to check my heart !
Kindness & explanation about each step they took
Walk in actually means walk in and be seen not walk in and be scheduled for an appointment. I was seen quickly. History taken efficiently and examination was done well. Communication with all personnel was a pleasant two way conversation. In other words they listened and cared about my opinion and wanted my input. They were all kind, courteous and thoughtful. I received excellent care.
Everyone was very pleasant, very helpful and very good drs and staff.
Professionalism
We liked almost every service like Quick response, immediate action and attendance, hygiene, environment, management etc.
we are blessed have our delivery over there and most convenient n friendly doctor LAURA BRADLEY her supplies immense strength during pregnancy and labour too.
Our heartfelt thanks to all the team at the hospital.
Nurses were very helpful and friendly.
Professionalism
Cleanliness
Caring and Respect
Clean, friendly
Very simple process from check in to checking out. I’d say the best part of my experience was the people. Very friendly staff at the registration desk. Amazing nurses!
I was very impressed with the service I received from you staff. Thanks for taking good care of me!
The staff outstanding
The nurses and all the stuff are amazing :)
Dr. Beekman and staff were great !
The staff is very professional and the facility is top notch.
All the staff and services are phenomenal. The food is also great. You wouldn’t think you are in a hospital.
Excellent facility with exceptional staff! First class all the way!
Friendly and compassionate!
The doctor, anesthesiologist and nurses were ALL outstanding, friendly, caring, very knowledgeable and informative. I like that they were all extremely attentive and accommodating. It felt like I was the only patient even when things were very busy! I volunteer at BSW The Heart Hospital Plano, 3 days a week so I have an excellent comparison to go by. I have also been a patient at other medical services who don’t come close to your caring, professional employees. I felt grateful for being at your facility. It really makes a difference in the patient experience.
Excellent in Care for patient.
Name removed
I was scared and they kept me warm and very Carring that I was ok.
⭐️⭐️⭐️⭐️⭐️😍
Everyone was super kind and made me feel comfortable!
Medical services top notch
Nurses are professional, knowledgeable and very personal !!!!!
The doctor was knowledgeable about my skin condition and treated me with care. I believe he knew what he was talking about and answered all my questions!
Checking in for surgery was amazing simple and everyone was friendly! The pre-op nurses are absolutely out of this world! If you go in, you think you might be nervous they definitely make you feel comfortable and ready to head off to surgery!!
The professionalism of the staff.
The staff, from the registration to the nurses, to the surgical team, were all very efficient and caring. My experience was excellent.
BSW Frisco is an awesome medical facility. EVERYONE is friendly and professional. You can expect to be treated with courtesy and professionalism, and my doctors and staff on my medical visits have always been AWESOME! Be assured, I have always been greeted with smiles and treated with the utmost care.
Taylor my intake nurse was amazing.
Beyond Excellent!