Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8364 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 25, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so friendly and helpful! From the reception to Dr. Collins

Report a concern   December 25, 2025 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

I will continue to have lifelong complications due to post surgical sepsis.

Report a concern   December 25, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The entire staff is wonderful! Everything went so smoothly from start to finish—excellent hospital!!

Report a concern   December 25, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Good people that were very helpfull and attentive during my procedure.

Report a concern   December 24, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The whole process, check-in to discharge.

Report a concern   December 24, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly, aatentive. Very happy with the service provided by the hospital.

Report a concern   December 24, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nurses, Dr.s and Administrative folks were wonderful.

Report a concern   December 24, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly staff and organized. The wait times were minimal. I felt very comfortable and safe the entire time I was there.

Report a concern   December 24, 2025 — Rated 5 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

Very good

Report a concern   December 24, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Professional medical service / easy in and easy out. Everyone was courteous and pleasant

Report a concern   December 23, 2025 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Kindness and quality service. The only thing is that the have you waiting for about an hour after you check in before you get called for prepping your procedure.

Report a concern   December 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very professional and curious.. Also very nice people .

Report a concern   December 23, 2025 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Everything was just fine. You're just a bit far from my home, but that's where my doctor practices, so we've managed the trips.

Report a concern   December 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Beyond Excellent!

Report a concern   December 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, professional, and organized…

Report a concern   December 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Fast
Very clean
Nice staff

Report a concern   December 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Staff was alert & quick to get me set up to check my heart !
Kindness & explanation about each step they took

Report a concern   December 22, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Walk in actually means walk in and be seen not walk in and be scheduled for an appointment. I was seen quickly. History taken efficiently and examination was done well. Communication with all personnel was a pleasant two way conversation. In other words they listened and cared about my opinion and wanted my input. They were all kind, courteous and thoughtful. I received excellent care.

Report a concern   December 22, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone was very pleasant, very helpful and very good drs and staff.

Report a concern   December 22, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professionalism

Report a concern   December 22, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

We liked almost every service like Quick response, immediate action and attendance, hygiene, environment, management etc.
we are blessed have our delivery over there and most convenient n friendly doctor LAURA BRADLEY her supplies immense strength during pregnancy and labour too.
Our heartfelt thanks to all the team at the hospital.

Report a concern   December 21, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nurses were very helpful and friendly.

Report a concern   December 21, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professionalism
Cleanliness
Caring and Respect

Report a concern   December 21, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Clean, friendly

Report a concern   December 21, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very simple process from check in to checking out. I’d say the best part of my experience was the people. Very friendly staff at the registration desk. Amazing nurses!

Report a concern   December 21, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I was very impressed with the service I received from you staff. Thanks for taking good care of me!

Report a concern   December 21, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff outstanding

Report a concern   December 20, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nurses and all the stuff are amazing :)

Report a concern   December 20, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Dr. Beekman and staff were great !

Report a concern   December 20, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff is very professional and the facility is top notch.


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