based on 9414 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and friendly service from skilled professionals
Excellent medicos with proper care , effective communication and focused attention .
Everything. I had amazing L&D nurses, postpartum nurses, and baby nurses. Everyone was so kind, helpful. Plus the room service meals were super convenient.
Very quick service and staff was great.
Everyone is very nice & have a very efficient system
Wonderful experience giving birth to my first child because of my doctor and the whole team/staff. Everyone was very caring and supportive. Always on top of things whatever I or the baby needed.
Always kind and professional. Have always been able to give me answer and take care of the issues.
The nurses and staff were spectacular!!
Professionalism. They thoroughly explained everything they were doing which eased my nervousness.
Very kind to the patient and taking timely actions.
The service was amazing. Keep the good work up
Great facility and easy to navigate. Staff are very friendly and helpful.
Fast and courteous
Great experience
Everyone was nice and had great attitudes. Made me feel comfortable with my surgery.
Very professional..Thanks
No wait, friendly staff.
Efficiency , friendly, professional and informative .. from the front desk through the surgery prep and surgery l could not have received any better care than what they gave. Staff kept me informed of all the necessary information regarding the timeline which we all know is always subject to change and did so well wth that information. 👍👍👍
Terrific, very professional staff, friendly and efficient
Excellent Service quick, transparent and courteous
Staff was all nice and well organized
The staff is wonderful. The pre-op staff were polite, thorough, listened, and very positive. I love having the free valet parking (I still tip them). Tanner was my check-in nurse on the day of surgery. He was the best. I appreciate him so much.
The nurses in surgery were awesome. I liked the anesthesiologist, but next time I need to try a different medication.
The nurse in check out seemed very rushed to get me out. She didn't go over the dismissal papers with me or my husband. I read them after I got home. She was helpful in rushing me out to the car. On my other visits for kidney stones, the other nurses were more helpful. Perhaps she had other important things on her mind.
The cleanliness of the hospital is great.
I like having the courtesy wheelchairs at the front of the admittance desk. It was a big help. I have issues with rheumatoid arthritis, and getting up from most chairs are difficult. You had benches I used before, but now the 2 benches I saw looked well padded, but the pads sunk. Higher sitting chairs or benches would be helpful for those of us with issues.
Where do I start, the beginning! When we drove up the valet attendant met us with a big smile, opened my door, assisted us in getting out of our vehicle; very professional and very courteous. Going inside, registration is right inside the door, (great planning), Tiffany assisted us. Same thing, very professional and very courteous. After a few minutes our beeper went off, our nurse came to take us back to day surgery, more of the same. The nurses in the surgery area, everyone and everything was top tier. In fact, everyone we came in contact with was wearing a smile and appeared to be happy to work for BSW. I would be remiss not to mention the cafe, great selections, affordable and delicious. In summary, we were very impressed! This beautiful, well maintained facility and professionally staffed, we definitely felt like we were at the right place. Thanks for taking such great care of my husband.
The nurses compassion ❤️
Easy to understand your techs & they were quick and efficient. That goes for all the help even the front desk.
All very sincere and friendly
Very professional, and ready to assist as you walk up to reception area.
Excellent friendly and professional
Building was pristine and so warm and inviting. Every interaction with staff was so positive and I felt so cared for even though I was only there for a minor procedure. Kevin, my nurse, kept me so calm and relaxed even though I came in very nervous for my procedure. My IV insertion was painless. My anesthesiologist took such great care of me. He really listened when I told him how nauseous I get with anesthesia and gave me extra meds for that and reassured my husband that they would take great care of me and keep me comfortable and he absolutely delivered on that. This was an experience I’ve never had with any other procedure I’ve had. I was so pleasantly surprised. Everything was extremely efficient as well from check in to check out and even from the phone calls I got prior to the procedure to make sure everything was smooth on arrival. I’m so appreciative of the care I received here. It was truly top notch. I really can’t say enough good things!
Very accommodating at the reception area waited on quickly. Nurses were outstanding overall really good experience with the staff from the start to the finish doctor communicated what the procedure would be what I needed to do after.