Customer Testimonials
Customer service is great. They call to remind you that annual maintenance is due and to make an appointment to come to your house to do the annual maintenance. It usually takes less than an hour. If you have any issues during the year with your stair-master, all you have to do is call Arrow Lift and they will discuss options for them to come and repair the issue with your stair-master. We’ve had our stair-master for 5 years with no major issues. I would highly recommend Arrow Lift.
The gentleman that came to our house was very knowledgeable and friendly
very good
We were totally satisfied with the performed maintenance.
Excellent customer service, timely service, polite and respectful service personnel, reminders of service appointments, and ease of booking appointments.
The service tech (Dale?) was very knowledgeable and made minor adjustments to enhance the lift's function.
Prompt, efficient service. Knowledgeable technicians.
Competent techs. Prompt scheduling.
Prompt, reliable service. Friendly technicians who aim to please. Thank you for such good service.
Making a scheduled service call is easy and ArrowLift technicians have great near-term availability.
The technician was courteous and called to see if an earlier time was available...which it was and that is appreciated.
Regarding the product (our elevator), it is part of the house and feels that way. It just works...which is what we need!
once I got the right teck here (Jappanise guy everything is great
I use it each day and works good and if i need help they are on. The ball
We have used Stairvators (2) for several years and they have been very reliable. They provide easy access to multiple floors in our house. Arrow-lift provides periodic maintenance services and the technicians have all been knowledgeable and professional.
Hunter was great
Everything
On time and fixed the elevator that was stuck
The service provider did not leave a name; however, he was very thorough in his service of my starlift, cleaned, oiled and checked all the parts. He was also very nice and I was comfortable having him in my home. He also taught me about cleaning and self maintenance as well. Thanks to Arrowlift for having such good employees.
The service rep was excellent.
So far they have kept out vator running. Reasonably priced.
peace of mind as we age
Good Company
Our Arrow Lift started out as a “just-in-case” stair climbing help and has evolved over time to serving both my husband (Parkinson’s) and myself (balance issues). It has allowed us to stay in our home. It is also extremely good looking and fits in perfectly with our MCM architecture.
Customer Care is excellent
The chairlift makes it possible for me to live with my niece on the second floor of her duplex. The lift itself is sturdy, easy to operate, folds up nicely against the wall when not in use, and has remotes to call the chair up or down if used by someone else. The annual service plan is reasonable and much appreciated. I have already recommended your company to others.
Your lift is reliable and maintenance-free, easy to use, quiet and comfortable.
Your young maintenance man, that checked my lift over last week as part of annual maintenance, was friendly, respectful, knew what he was doing. Yes, I am very satisfied with your product and your staff. Sincerely, Maggie Mau
The product and the staff both work reliably and well.
Good reliable service.
Nice people Knowledgeable techs.
Reliable schedulers.
Our elevator has been excellent in the main. Your service staff have been excellent and peronable.
Service is always on time, professional, clean and friendly. Techs are always friendly and respectful.