Customer Testimonials
Easy to work. Good service and product they installed
All through the process of purchase, installation and service all your team members have been professionals and on time.
Very professional installation. Helpful customer service. Can not give better recommendation.
Prompt reliable service
Our Stannah stairlift is great and your service is excellent
I liked that I could test t&e product in the showroom.
We have plased with the Airlift.
Feel safe and secure
Tech's are timely, professional and efficient.
Not only is the product of high quality but every step from the salesperson, office personnel, to those that installed it were kind, professional and courteous. Great company you have!
The straight lift we bought covering 12 flights of stairs is doing the job well for my mother-in-law
at the age of 89.
All is good.
Thank you,
First name removed M. Last name removed Phone number removed
Employees are polite and helpful on the phone and in person. The product has been dependable for over 15 years now and made a significant contribution to my family's quality of life.
The customer service was excellent.
Great help to a disabled member of our family. Sturdy and reliable piece of equipment.
My husband needed a stair lift after suffering a stroke. The sales rep came to the house, showed me some options and took measurements within a few days. The technician who installed the lift was very personable and knowledgeable and completed the installation in a few hours. I would highly recommend Arrow Lift to anyone who needs help with the stairs.
Quality porducts. Taking care of customer needs. Great people to help you.Nate was super nice
personal service. clean, neat, and prepared to perform maintenance.
Very reliable, never had a problem with it.
Great telephone support when scheduling. Mike, the technician, is polite and knowledgeable. Work is completed in a timely manner.
The product that you installed has provided me with the assistance I need. However, what puts you over the top, in my estimation, is your service department. Your service techs have taken care of the chairs superbly. Mike, the service manager in Cleveland, is one of your company's best assets. I had a stroke and depend on my chairs for movement through my house. When I call him I truly believe he really cares and gets me the service I need as soon as physically possible. Yours is a great company.
Our stair lift is sturdy, well made, non intrusive and dependable. The service was top notch. The installer was on time, efficient and kind. All correspondence was clear and fast.
Thank you Arrow for lightening our load in such a professional, pleasant way!
Laura Tindall
My stair lift works well, is easy to use, and gets service when needed.
I have purchased and use two elevators to make our three level home more accessible after surgery that caused partial paralysis. One is pneumatic and the other is standard cable driven. They work very well. From the beginning, Mike Juhas in sales and Mike Klatt in service have been great to deal with and are very responsive to any minor issues we had, especially in the beginning.
Gene Benedetto
Brecksville, Ohio
Your service techs are very pleasant, professional and competent.
Great start to finish and fast
Reasonably priced, reliable
Great customer service and follow through!
Great product and warranty. Price was also very good. And installation was quick, and parts were something I didn't half to wait on.
I feel the technician knows what he is doing
The tech that came was good & professional.