Customer Testimonials
Efficient, professional inspections. Clearly answer my questions. Easy to schedule conveniently timed appointments.
I had a problem only once and now I can't remember what it was. But I do recall, that someone came very soon and easily corrected the problem and the chair was back in business.
I called for the annual maintenance and someone came within a few days. Cleaned and checked both of our chairs, all was well, and still is.
Your company is the best
Straight forward. Easy to deal with
Excellent customer service with scheduled maintenance.
great service
It works well and the support is good
Very professional and competent service provide named Chris
Great service! Sales rep is awesome, installer is awesome!
Efficient, timely and friendly service.
Good product and service.
Always courteous and friendly!
great product and excellent installation
Your technician was very thorough and helpful.
The product is outstanding, great workmanship and high quality material. the installer was friendly and professional. Knew the product and explained everything, answered all my questions. I did extensive research and found this unit ( Stannah 600 Siena) to be the best unit for me. I can go up and down the stairs all day and my customers find it a great addition to get down to the repair shop. I can not say enough about Arrow Lift and their support team.
Norbert E. Lichte ***** Stars
Chris, the technician was professional, called ahead, courteous, attentive to detail, answered all my questions . We appreciated him and felt very good about the service. Thank you.
The product has never been a problem. Service was different this year than last.
The technician was very polite and respectful. Did a great job servicing our lift. I can’t think of anything that we would change.
My chair lift saved my life after an accident that left me unable to climb and descend stairs imy home. And the maintenance program keeps it running smoothly.
Great service. Great product. We could not live in our house without the elevator. Michael Kadis
Great service, reliable
Arrow Lift is great Company to work with very thorough and on time for service. Friendly and easy to work with.
Love the home elevator, best investment I ever made!!
Arrow Lift service has always been very flexible to my availability. Technicians always arrive at the scheduled service time and are very polite and professional.
Very happy with my Arrow Lift home elevator and the technicians that do the routine maintenance.
Was installed over 10 years ago and have never had any problems, runs great!!!
I was very impressed with the sales person - Nate Haaland when he came and brought some literature on the Arrow Stair Lifts. He was very informative about the product. Also very helpful when we came to Urbandale to see the different colors and choices. He made it easy to understand.
Also Chris Anderson who installed the stair lift. He seemed to know all about installing and did a good job of explaining how to use it.
Very nice young gentlemen. Good Job!
We were so happy that you came out quickly and didn’t leave us hanging like MedMart did. The young man Wyatt installed the chair lift and he was great. Very informative. Made sure we knew how to work it before leaving. We liked him a lot.
Product is durable and works well. Maintenance personnel are topnotch.
Good Product.... Good Service
The installers went above and beyond to work with my contractor. I’m very happy with the finished product.
I’m awaiting the office to call with new gate options.