Customer Testimonials
Waiting on cleveland to inspect is frustrating.
We were not told to have a standard plug for the charger slowed the process as well.
Everyone is courteous, responsible and efficient. They perform their maintenance professionally. They all take pride in their work and customer service.
Safety and ease of operation!
Easy to operate
I love that is was so much cheaper than another product. It does what I need, and I hope it lasts for lots of years
The technician was very kind.
The lift is reliable and the services are punctual and efficient
My daughter is very happy with the service
Reliable stair lifts are incredibly useful if you need them. Arrow Lift has been very helpful in installation, troubleshooting and maintenance.
Employees have been pleasant and helpful. Service has been prompt.
The stairlift we purchased allows us to more easily access our new loft space. We are very happy with the installation. Your customer service has beeb excellent.
Thank you
responsive, thorough and timely
First we were very pleased to meet David and hear about your product. He was very professional explaining the install process and the several safety features including the foot rest, seat and arm rests.
The installers were very good and fast. But they did take time to explain the process and even let me try it out several times.
It has only been a week since my new Cadillac lift was installed and I am so comfortable and confident going down to the basement. I can now do my laundry and shower without my daughter having to come over a couple times a week. Now when she comes we can visit or go out for lunch.
Thank you to Arrow Lift and your great team for making me feel 10 years younger.
Everyone we worked with at Arrow Lift was friendly, patient, very knowledgeable about their products, and very helpful! Their service is outstanding!
Very smooth transaction. Arrow Lift did a great job, this was the second chair lift they have installed for us at two different locations.
Ted Youker
Senior Pastor
Grace Church
Cloquet, MN
Easy to use.
Our Bruno Stairlift is easy to operate, takes up very little space on stairs, and is quiet, We also love the way it's installed, it looks like removal would be easy requiring no major repairs.
Superb stairlift!. Measurements taken for 13 steps to intermediate landing, then, allowing for curve, 2 additional steps to 2nd floor landing. Photographs taken of entire setup; then sent to Great Britain for manufacture. When project completed, two (2) technicians arrived for installation. From time of arrival, to unloading and assembling, exactly 90 minutes had elapsed, with exceptional quietness throughout process. Courtesy was prime. Completed installation a thing of beauty and precision. We have had two (2) annual maintenance appointments, each by a different individual, both of whom were personal and informative. Maintenance was swift and sure and precise--I know, for I watched--and nothing was omitted from inspection, application, and cleanliness. A we well-cared for? You bet! And you will be also, if you deem their product needful for your limitations.
The person who came to fix my chair and do maintenance was very nice, knew what he was doing, and was very professional!
Elaine can still have her bedroom and bath on the second floor
Easy to operate. Gives me peace of mind and not worry about going down stairs.
Very knowledgeable and product installation went very smoothly. Nick and his helper were outstanding, and I appreciate the attention and courtesy given.
Great customer service and communication during every step of the process. Very professional installers.
Great lift
We don't use it very often but it's easy to use and quiet . It's all we expected.
It was easy to install, we didn't have to wait more than a few days to have it installed, and the seat is deep enough for my mom to feel comfortable. It's a very smooth ride.
Everything from my sales rep Charlie to iKade and Ben our installers and Mike who help facilitate the installation. Thanks everyone for such awesome customer service !!!
helps to get up and down stairs
Best in MN services
The technician was very friendly and professional. The company takes great care of their products. Definitely. Recommend this company if you need a chair lift.