Customer Testimonials
service Rep was excellent
Knowledge and friendly service
The product functions perfectly and the occasional maintenance has been excellent.
great service and the people who provide it
Promises made during the purchase were valid. Several topics arose in which the manager thought my expectations could be different than expected and went to strong effort to anticipate and correct those.
I wanted a custom cab, but the available upgrades weren't as good as my own work. So I coordinated the build with the sales and installation team. The result was spectacular (you really should see some photos).
great repair technicians
Professional and friendly.
This company provided me with a chair lift that takes me up and down three flights of stairs. The installation was perfect without any problems because their representative measured my stairs perfectly. Since installation, they have provided a yearly visit to ensure if there were any minor problems they fixed them. On one of these visits, they determined that the battery should be replaced before it failed before their next visit. This company looks out for there customers and not all companies do that any more.
The service reps are always polite and respectful!
Product is dependable, as is the service.
The stairlift I had installed for my mother is so helpful and easy to use. I no longer have to worry about her walking up and down the stairs and possibly falling. The staff is always friendly and very helpful.
The turnaround for service was acceptable. The technician was extremely nice and was able to solve the problem and even returned to the shop in order to do so.
The techs that come have always been very professional and detailed.
I was very pleased with the service I received for my yearly checkup of my stairlift. The technician was very thorough doing a complete check up and cleaning of the stairlift. He advised me that battery was reaching a low status and advised replacing it now while he was here instead of waiting for it to stop functioning and having to have another service call. I appreciated him advising me of the situation before it became critical, I am very glad to have the company as my partner in the maintenance of my equipment.
Quick, knowledgeable and courteous service. We are very pleased.
Good product. Runs smoothly. Good service personnel
Lift chair is easy to use and stairs are accessable when not using.
Allows me to be self -reliant in my home. Great product.
Prompt
Well trained staff
The service has been excellent. The original installation of both units was very timely, well done, and the techs were very clean.
The product has proven to be indispensable. I doubt we could remain living in our home without them because my wife would be restricted to the main floor.
The lifts also help me manage the house because I can move multiple products up and down the stairs without making multiple trips, saving me a considerable amount of time.
If I've had a strenuous day, I use with lift myself every once in a while.
But the main thing is, these lifts have maintained my wife's limited mobility, allowing her to enjoy what our house has to offer, while eliminating a lot of risk. The same is true for my 89 year old mother in law when she is visiting.
Good products, and a showroom with example stair lifts so one can understand the differences. Helpful sales, polite and competent service.
The young man who serviced our stair chair was very good at his job. It currently runs better than it has in years. He also explained his work well and was friendly and polite. Good service by a very good service person.
Froendly
Arrow Lift is my goto contractor when we need a LULA lift on commercial construction projects. Great sales communication and coordination with the design team for accommodating the LULA lift into all construction documents (A,S,MEP/FP). Coordination with other trades always goes well.
the service tech was very polite, and he knew what he was doing,
Prompt service and lift chair is a God send for me.
Dependable
Convenience
Friendliness of employees
Prompt service
Your agent called me told me I had a service visit left for this year Great and the service person put new battery in my unit without any problem or pressure. Thanks !
On time, efficient, and arrowlift calls me to schedule service.