Customer Testimonials
Professional and on time!
Very reliable and prompt. We have three stair climbers for which we are very grateful and they have worked very well and without any problems for a year.
Our service tech was very thorough. He took apart the base panel and lubed every connection and lead screw. Verified operation multiple times.
I like the friendliness and attention to customers.
Timely and professional service every time.
excellent presentation excellent install, excellent operation
Love the updates and reminders. With 2 residential lifts we need it.
Very prompt, thorough and professional.
best service ever
Stair lift we purchased last year works great. It it used daily during business hrs. We just had are yearly service completed by DelMario Watts he is great Technician and you can see that he knows a lot about your products and is very curtious.
My wife has enjoyed her lift chair very much !
The lift always works with little to no repairs. All of the service tech's are very through and before the leave explain everything about the service.
Quality
professional service
Tech came and was informative, professional and "covid" aware. very good service. Thank you.
Always professional and quality service
Great employees
Having installed a chair lift from Arrow, we have been able to remain in our 2-level home. Had we not had one installed, we would have needed to move into a single-level dwelling. We did NOT want to move; we love our home and have for 27 years. The Arrow Lift Chair is such a "saving grace" for us. Works wonderfully.
Very satisfied with my interactions with the sales person and the installer. Product is exactly as described and works well. Am very pleased.
They were fast and very efficient. Very professional. Now my husband doesn't have the worry of falling on our stairs. He loves it and it makes his life so much better, which makes my life better.
I like the product and I don't have to call them for annual maintenance, they call me to remind me that it is due. They product has only failed me once in ten years and they were out to assist me almost immeadiatly. I've been handlcaped for I think twelve years. I've been very happy with my stair glide or lift. Lets me get out of the house or I would be stuck inside. Freedom!
Good service
We like the quality of your product. We also like the quality of your personnel from Sales reps, office staff to technicians. The person that just came to service our unit is outstanding. He truly understands customer service.. He wanted to make sure we were completely satisfied with the operation of our chair. I am sorry that I don’t remember his name. Please look it up so that he gets the credit he is due.
Fast efficient service when a problem occurs. Friendly staff and great service personnel. I’ve been very satisfied with Arrow Lift.
Very professional and a quality product.
Your products are comfortable to use. They are safe and dependable. The people who come out to check the chair gliders do a thorough job. I have been extremely happy to have your product in our home. When your people come out to check the chair gliders they stick to the task at hand. The people on the phone are always friendly as are those who come out to check the chair gliders. You are an intelligent and vigilant company.
Your derives has always been great.You get to us as soon as you can.
Your guy Louis fixed everything we needed fixed.and was so nice.
And your product runs good .
Service is very professional and friendly. Every person I had to deal with were always helpful and if they were not able to answer a question they would get back to me with answers. Thank you for the exceptional service.
Gina
Great service, friendly and "on time"...
The Stannah stairlift we bought is solid!! The motorized swivel seat is wonderful. The controls are easy to use. We bought a horrible stairlift from a different company a year ago that had terrible service and a terrible product. The Stannah stairlift is a thousand times better!! My mother now feels safe and isn't hurting herself trying to swivel the chair at the top of her stairs. The salesperson and installer were professional, informative, caring and reliable. Thank you so much for helping my mother keep her independence in the home she made with my dad 47 years ago!