Customer Testimonials

I was helped quickly & efficiently to buy a new bike helmet and I also was very satisfied with service done to my bike.

Friendly, professional service with reasonable prices. Old school bike shop!

I brought my 2006 Madone 5.9 in to see what it would take to add much larger cogset as I find climbing more difficult as I age. They suggested a simple derailleur swap along with a 11-34 cogset match. Add in a new chain and full tune and my bike and I are now one again. Happy with the service, price and communication provided.

The staff are very friendly, helpful and energetic. They know the products well and have never tried to up sell me.

prompt and efficient

They are always kind and friendly. Also their skills are great. They have taken care of my bike for more than 10 years and it still good shape.

Great service, knowledgeable and provided good suggestions for properly maintaining my bike.

Super easy and quick service! Lovely staff

Responsiveness: attended to the issue right away and successfully implemented a simple fix based on most likely diagnosis of problem cause. Did so at no charge.

Good, fast service

Great service. Good selection, never get oversold.

All my interactions with West Point Cyles in Kerrisdale have been excellent.

Great price and great service..

I have never had a bad experience from all the years they have been in business. Merry Christmas
Don

Friendly and knowledgeable staff.

Good quality product and knowledgeable staff

Prompt and cordial service

Awesome team as always!

The service was great, the staff knowledgeable, and my bike was like new after the tune-up. I will absolutely recommend West Point to friends and family – and anyone else whoa asks.

Appreciate the friendly service.

Good variety of quality goods.
Discount coupons for regulars was very appreciated.

West Point Cycles in Kerrisdale has excellent customer service and a good array of products.
If they don't have the product in stock they will search for it and bring it in for you. They refurbished my older mountain bike with completely new derailleurs, brakes, and chain, and replaced the front tire and inner tube. Other bikes stores might have turned their noses up at this bicycle, but now it feels like a much newer bike and is ready for more country riding. Thanks for your good service Bob!

Nancy Pap

Always welcoming and friendly. The service was excellent and very prompt.

I appreciate the thoughtfulness of your staff, the community presence and fair pricing.

highly proessional, knowledgeable serive provided to fulfill order.
Execellent product offerings.

We like Bob at the Kerrisdale branch.
His customer service skills are excellent.
Nothing is too much trouble for him.
Your products and advice are good.

Convenient location and Friendly crew.

West point life!

Great service at reasonable prices. Very helpful staff

I buy all my parts and accessories from the friendly, knowledgable and helpful staff in Kerrisdale. They really want you to be confident in your purchases. And if they don’t have the part on hand, they get it in quick and inform you right away.