Customer Testimonials

Keep up the great work.

Good quality, great advice, good prices.

Quality of products. Service is always excellent!

I like that you are in the neighborhood, that you are eager to help, and your work is very good.

Customer service. You have some outstanding staff.

Knowledgeable, helpful staff, reliable service. Very helpful to get email summary of service work, and updates when the work is done.

The staff was very helpful and informative. I would recommend this bike shop to anyone.

Friendly staff, good quality service, bikes ready the next day

So helpful to go to the store and find, good products, good quality, good prices and also, a very nice and friendly staff.

The customer service is great. Convenient having more than one location. Staff are very helpful and always nice. Really glad to see West Point back as the sponsor of Glotman.

Very knowledgeable and friendly staff that don't aggressively upsell. Efficient servicing (from booking, intake, maintenance work, and payment). Keep up the good work!

I have been coming to you for services for the past 20 years!!
I believe in supporting local neighhood businesses
Always a pleasure coming in to the store.
Service is excellent, staff super friendly and passionate!!!
Would highly recommend West Point Cycles!!
Name removed

Knowledge of trek bikes and spare parts for my tt bike

Your staff are always welcome, not pushy, and very informative. When they don't know something they look it up right away which shows motivation to aid the customer! Most of all I enjoyed how candid they are and when they don't have a product they admit it and dont try to drag you down the endless line or unequal possibilities.

Fair pricing and very good after sale service.

Staff are very helpful and knowledgeable! Act like they want their business which is rare to find these days!

Great bicycles... fast and friendly service!

Great people

Excellent work, fair pricing.

Can do attitude of knowledgeable, friendly, skillful staff.

Excellent and caring service from Matt, with a great briefing on my new bike. I look forward to more interactions as the weather improves and I'm able to get out on my new bike!

Excellent service!! I've bought two e bikes and one regular bike in the last few years and I have gotten exceptional service!
I highly recommend West Point Cycles.
Geoff, Matt, to name a couple of the people who have helped me.

I feel that WP is an honest shop. Also staff do not spew BS. I like the work James the bike mechanic performed on my bike at the Blvd store near 41st. I can order parts and they will arrive eventually. I am glad that I bought my Brompton at WP as I had planned to buy from JV over a nine month period but changed to WP a couple of months prior to my purchase at WP. Staff are geniuine and good people. Thanks to all. Cheers, First name removed.

Really helpful staff who recommend what services and products are needed without trying to oversell. Good, clear advice and consideration of people's individual contexts.

Friendly, prompt and professional!

Quick reception when I came in the door, and prompt, informed service!

Hello ful Friendly service, practical advice, convenient location

Friendly and knowledgeable staff

Friendly, quick, helpful!

You have very knowledgeable staff who are patient and genuinely interested in helping me find the right product to fit my specific needs.