- Phone: 604-224-3536
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Customer Testimonials
Very attentive services, detailed report on what was done one the bike. Good communication regarding drop off and pick up.
Always have good service
Very organized and quick service
Mobile notification very handy
The staff is very helpful .Bike repair and maintenance is great.
Thank you for a great service and help with the repair of my bike. It rides like new.
Great service, fast. I've always been able to get my bike in quickly and have a speedy turnaround. Plus, I can trust West Point to do exactly what is needed to make it run well without trying to add unnecessary extras to increase the fee.
Freindly customer service. Good selection. Been going to West Point for years.
Staff are empowered to make customer service decisions.
Good knolagable bicycle loving people
The staff are extremely helpful, knowledgeable and friendly.
Awesome service from staff. Matt very knowledgeable and helpful. Attentive to rider’s ability and needs. Would always recommend West Boulevard and W 10th locations!
Geoff was very helpful with my front pannier rack configuration and disc brakes.
I like the fact that you have friendly and helpful staff and that your location on West 10th is within walking distance from where I live.
People are nice and the service is excellent!
Friendly staff who have great knowledge
Service was very good, the sales person related to my needs and questions in a very pleasant and efficient way. He provided me with Air for my tires and a small installation of bike lights purchased at no cost and with good professional advice. He gave me some good advice on best options of a rear carrier for the bike.
Overall it was an excellent experience. Thank you again.
Knowledgeable
Always friendly and helpful service. Do little things for free- like put on my new bike cleats when I purchase them. No pressure to buy things if I am browsing or having a tune up, etc.
Clear explanation and description of work needed and work done. No BS. Clearly sticking to the time stated to do the do the work. Pleasant, knowledgeable and friendly staff.
Great team in the 10th ave location. They do a great job at showing their appreciation for regulars.
Great quality and timely service for my bike! Staff has skill, integrity and professionalism.
Excellent service staff, knowledgeable and personable.
You were able to order ina cycling jersey that was not in the store and it came in a very timely manner. Much appreciated.
Very friendly, very efficient, good prices. No complaints.
Salesperson was very informative and had good recommendations. Appreciated all his help!
Very friendly and informative staff. I felt welcomed instead of intimidated like I usually feel in bike stores. Also, great special on the tune up. Thanks for a great experience!
Tim and Sarah are awesome, knowledgeable, ultra professional.
Everything we need in a neighborhood bike store with friendly, knowledgeable staff!
Great down to earth services
Unbelievable service, always knowledgeable and friendly. Wide-range of products