- Phone: 604-224-3536
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Customer Testimonials
Incredibly friendly and knowledgeable staff. Repairs done to my bikes have been excellent. Simply the best bike shop I have ever been to. That’s why I keep coming back.
Geoff your tech at your 10th avenue store went beyond to help me with a retro-fit an electric bike kit and an issue with the adaptation of disk brakes to the unit's hub. So grateful for his professional support - a real credit to your operations. Staff to keep!
Your staff are excellent. We go to Kerrisdale mostly but also go to the other two locations
when we are in the area and need something.
Friendly staff and great service.
Personal service
Charitable sponsorship
Great service every time!
Knowledgeable & reliable service
Many thanks
Name removed
High quality
Good variety
Knowledgeable staff and friendly and helpful and promt
And Sarah has been there since we bought our son his first bike at 3 years old and he’s 21. So great that she is still there.
Great service. Always willing to help.
I appreciate your service, the consistency in employees and your being a locsl neighbourhood shop.
Knowledge,competence,courtesy and just the basic decency and kindness of the staff are all part of the outstanding service. I have been very happy with the bikes and accessories that I have purchased at West Point.
Close to home, friendly, know your products
Good quality products. Service people knowledgeable and friendly.
The staff I’d very knowledgeable and the selection of bikes and epaccessories is excellent
Speed. Friendly. Local
Friendly and efficient service, staff always very helpful.
Transparent, accommodating, good work
Great service, staff and product range. Trek bikes are great!
Everyone always listened to me and never made me feel stupid for bringing any of the concerns I had about my bike. I was always met with patience and kindness.
Thank you for everything!!!
Extremely helpful and went well above and beyond.
Thank you
Love your products and excellent customer service
Matt made an effort to explain the service requirements on my bicycle in detail. I appreciate that!
As I mostly deal at the West 10th location, nothing but good things to say about the staff there excellent,super helpful.Never have a problem returning things or ordering stuff in.The owners Tim and Sarah have been great to me.The Bontrager line of clothing seems to be of good quality, and of course the TREK bikes!!.Lastly they always make sure that I get a 15% discount as a valued customer thats huge and I appreciate it!!! SR.
Service staff did the right thing when dealing with a wheel rebuild gone wrong. Ended up making it right.
Staff are all very cordious and knowledgable . The work in my bike was done always in a promptly manner accomodating my need for it as my only vehicle.
Staff are friendly and professional
I like the personal connection and the fact that most often I feel like what I ask to be done is actually done (not like that at all stores).
Friendly people quality service on bikes
Andrew is very friendly and knowledgeable. Great selection and location is convenient.
staff are great. excellent selection of products