West Point Cycles - West 10th
3771 West 10th Avenue
Vancouver
BC V6R 2G5
Canada

Customer Testimonials

Report a concern   July 31, 2024 — Rated 10 out of 10 by P.S. West Point Cycles - West 10th
What do you like about our products and services?

Fast shipping, good products, nice message on the receipt!

Report a concern   July 29, 2024 — Rated 10 out of 10 by R.M. West Point Cycles - West 10th
What do you like about our products and services?

All of your staff are very kind and accommodating.

Report a concern   July 28, 2024 — Rated 10 out of 10 by Donald Kydd West Point Cycles - West 10th
What do you like about our products and services?

It has been on West 10th Avenue since the 1950s and given me good service since then.
Donald

Report a concern   July 27, 2024 — Rated 10 out of 10 by G.L. West Point Cycles - West 10th
What do you like about our products and services?

Super helpful and knowledgeable staff

Report a concern   July 27, 2024 — Rated 10 out of 10 by C.S.F. West Point Cycles - West 10th
What do you like about our products and services?

Disponible ans acceptable price

Report a concern   July 25, 2024 — Rated 10 out of 10 by C.C. West Point Cycles - West 10th
What do you like about our products and services?

Service and sales staff knowledgeable, friendly, helpful - no pressure sales, and they remember you. Good reputation in the community.

Report a concern   July 25, 2024 — Rated 10 out of 10 by M.W. West Point Cycles - West 10th
What do you like about our products and services?

Great prices and fast free delivery

Report a concern   July 25, 2024 — Rated 9 out of 10 by M.M. West Point Cycles - West 10th
What do you like about our products and services?

Good selection

Report a concern   July 22, 2024 — Rated 9 out of 10 by G.F. West Point Cycles - West 10th
What do you like about our products and services?

With right mechanic service can be excellent

Report a concern   July 22, 2024 — Rated 9 out of 10 by M.V. West Point Cycles - West 10th
What do you like about our products and services?

I like that you were able to fix my golf cart broken brake quickly

Report a concern   July 22, 2024 — Rated 10 out of 10 by P.M. West Point Cycles - West 10th
What do you like about our products and services?

Friendly and Professional shop staff. Great advice an serdvice.

Report a concern   July 21, 2024 — Rated 10 out of 10 by A.G. West Point Cycles - West 10th
What do you like about our products and services?

Amazing customer service from the team at 10th Ave

Report a concern   July 21, 2024 — Rated 10 out of 10 by R.R. West Point Cycles - West 10th
What do you like about our products and services?

Great service and products.

Report a concern   July 19, 2024 — Rated 10 out of 10 by U.R. West Point Cycles - West 10th
What do you like about our products and services?

Helpful service

Report a concern   July 15, 2024 — Rated 10 out of 10 by William Noftall West Point Cycles - West 10th
What do you like about our products and services?

I came in for merely a chain repair on my mountain bike, but Dave was willing to give my bike a quick analysis to determine if it required anything else.

Dave was polite, & willing to patiently listen as I tried my best to detail what performance factors of my bike were nonoptimal. Then, he went on to simply, yet thoroughly explain the conditions my bike was in & what it required. Being the inexperienced biker I am, he could have convinced me to spend a fortune, but he honestly admitted it was in good condition and just needed a wash.

His service has certainly obtained my loyal business for future bike servicing needs.

Report a concern   July 15, 2024 — Rated 10 out of 10 by P.W. West Point Cycles - West 10th
What do you like about our products and services?

Very professional! Good advice. A great asset to the cycling community and to the community at large.

Report a concern   July 15, 2024 — Rated 10 out of 10 by N.T. West Point Cycles - West 10th
What do you like about our products and services?

keep up the great work

Report a concern   July 14, 2024 — Rated 10 out of 10 by T.S. West Point Cycles - West 10th
What do you like about our products and services?

Great service, high quality products

Report a concern   July 14, 2024 — Rated 9 out of 10 by R.E. West Point Cycles - West 10th
What do you like about our products and services?

Quick and efficient, and had stock of the part needed

Report a concern   July 12, 2024 — Rated 10 out of 10 by Cheryl Gregoryevans West Point Cycles - West 10th
What do you like about our products and services?

Good quality service and products - repairs done on time

Report a concern   July 11, 2024 — Rated 10 out of 10 by T.P. West Point Cycles - West 10th
What do you like about our products and services?

Timely, pleasant, highly competent. Great service.

Report a concern   July 8, 2024 — Rated 10 out of 10 by C.B. West Point Cycles - West 10th
What do you like about our products and services?

Fast turnaround and good service!

Report a concern   July 8, 2024 — Rated 10 out of 10 by L.K. West Point Cycles - West 10th
What do you like about our products and services?

I like the way your service department stands behind its work. They did a full service on my bike in March. In July they fixed my squeaky break only charging for parts, in case it was the March tune up that caused the problem. I appreciated that, since they could easily have said it was too long since the servicing.

I was having coffee in Kits last week. Some folks at the next table asked me where they should take their bikes for some work. I recommended WPC without hesitation!

Report a concern   July 7, 2024 — Rated 10 out of 10 by J.P. West Point Cycles - West 10th
What do you like about our products and services?

Great service - prompt communication . Did a great job tuning up my bike .
Excellent local bike shop !

Report a concern   July 4, 2024 — Rated 10 out of 10 by D.P. West Point Cycles - West 10th
What do you like about our products and services?

Excellent technical service from Kevin and Geoff.

Report a concern   July 3, 2024 — Rated 10 out of 10 by Tyler Gouldhawke West Point Cycles - West 10th
What do you like about our products and services?

Great prices, and fast shipping!

Report a concern   July 2, 2024 — Rated 9 out of 10 by A.S. West Point Cycles - West 10th
What do you like about our products and services?

I liked the quick and easy online ordering process on your website, quick response on my online order and using a good shipping option. It was lovely to see the nice little "Thanks" and "Happy riding" messages written on my invoice receipt. Also it was a very sweet gesture to send a chocolate as a gift inside the box, I really liked it although the chocolate was melted in high temperature and when I opened the box, the melted chocolate was all over every thing 🤭
Anyway, thanks to your kind sales person for the lovely messages and quick response.

Report a concern   July 1, 2024 — Rated 10 out of 10 by L.G. West Point Cycles - West 10th
What do you like about our products and services?

The staff and the products

Report a concern   June 30, 2024 — Rated 10 out of 10 by Susin Nielsen West Point Cycles - West 10th
What do you like about our products and services?

You have really friendly and knowledgeable staff who are there to help whatever the issue.

Report a concern   June 29, 2024 — Rated 10 out of 10 by L.A.S. West Point Cycles - West 10th
What do you like about our products and services?

WPC staff were approachable and knowledgeable about the pannier products in the store and showed me features I didn't ask about. I appreciated that the staff were respectful of my inexperience. I've only recently began riding a bike again after many, many years and I felt encouraged by my experience at WPC.


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