- Phone: 604-224-3536
- Visit Website
Customer Testimonials
Great friendly service
Very happy with the capable technicians. The only glitch was that I had booked the service on the phone but when I brought it in there was no technician available so we had to rebook.
Welcoming staff, great service for fixing a flat, and attaching new bell.
Free assessment of what is needed in next tune-up.
Many thanks!
Very helpful staff. I felt thy care d about my particular needs and recommended appropriate parts and service.
Very good service team. I have an old Brodie Infinity mountain bike which West Point Cycles has helped me maintain over the years by replacing parts as they wear out and tuneups.
Very knowledgeable and practical bike technicians explain their service recommendations and provide quotations before proceeding.
Great service always!
Friendly personnel. Good service.
Your 10th Ave mechanic was knowledgeable, friendly, and motivated to help me solve my issue.
There's usually someone available immediately to attend to my enquiries
Excellent service and quick personalised delivery
Good communication and quick shipping
Reliably provide the best services!! Assess your bike and discuss with you as to what your needs are rather than pursuing items that aren’t necessary. Highly skilled and knowledgeable about everything cycling. Yet they come across as being friendly and interested in you and your cycling needs. Also a great shop to browse and pick up accessories for you and your bike. I come from north Burnaby to their shop because I can trust them, their suggestions and work!! Don’t miss out!
Great products and services !
Prompt, friendly. Solved my problem.
The man who helped me was well informed and generally helpful.
(Definitely not OK to share my name!)
Good customer service and communication about the order. Prompt shipping of the products.
Friendly, knowledgeable service. Seem to care about their customers. Service was quick.
Autumn is an excellent salesperson.
She is considerate polite and knowledgeable.
She was very helpful to me and I bought a bike.
Work is done correctly, promptly and at fair price
Price and speed of processing
Hats off to the 10th Avenue sales team for their customer oriented approach. Always been a fan of West Point Cycles.
Great service - thanks!
Excellent quality bicycles and friendly staff
Tim is the man! He was very kind and informative. What else can you ask for?
What I most appreciate about West Point Cycles is that no matter the question asked/ assistance required / service rendered, you consistently deliver a great customer service experience.
Very friendly and helpful staff. Bike mechanics do a good job!
Very fast Online purchase delivery.
Quick response, friendly. Tidy shop.
Good price and fast shipping. Keep up the good work.
The staff were attentive and helpful.
I had an urgent issue with my bike and needed it fixed last minute. Dave and his team were incredibly responsive and did an awesome job getting my bike back in shape. Highly recommend their service!